Temporary Parts Technician

Rentco-Equipment-Ltd.; Grande Prairie; On-site; CAD 54,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Promote from within

Referral bonus

Great team

Cake days

Job summary

Rentco Equipment Ltd. in Grande Prairie is seeking a temporary, full-time Parts Technician to join our head office team through February 2027. You will assist customers in person, over the phone, and by email, and support service technicians with parts.

You’ll process purchases using POR, maintain stock levels, and participate in dealer training on brands like Bobcat and Honda. This role demands accuracy, strong communication, and the ability to lift up to 50 lbs; weekend front-counter rotations

Qualifications

• Journeyman/Journeyperson Parts Technician (preferred) or equivalent demonstrated experience.
• Strong computer skills with Microsoft Office and Windows.
• Excellent attention to detail, organization, problem-solving, and time management.
• Excellent written and verbal communication skills.
• Ability to build and maintain lasting relationships with customers.
• Ability to perform basic mathematical calculations.
• Ability to lift up to 50 lbs.

Responsibilities

• Providing excellent customer service in-person, over the phone, via e-mail, or through Kenect by assisting with parts inquiries.
• Processing customer’s parts purchases using Point of Rental (POR) and Rentco procedures.
• Supplying service technicians with parts ordered through parts requisition forms.
• Verifying received shipments by checking orders against shipping documents.
• Reporting stock levels to Service Manager or Branch Manager, following up on shortages.
• Maintaining a high level of product and service knowledge through dealer training (e.g., Bobcat, Husqvarna, Stihl, Honda).
• Keeping parts department stocked and orderly by maintaining min and max levels.
• Acting as a Counter Sales Representative when required, including Saturday rotation.

Skills

Journeyman Parts Technician

MS Office

Attention to detail

Communication skills

Customer relations

Math skills

Lifting 50 lbs

Education

Journeyman Parts Technician (preferred)

Equivalent demonstrated experience

Tools

Point of Rental (POR)

Product training (Bobcat/Husqvarna/Stihl/Honda)

Job description

Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.

We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027.

As the Parts Technician, you are responsible for:

• Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with parts inquiries
• Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
• Supplying service technicians with parts ordered through parts requisition forms
• Verifying received shipments by checking order against shipping documents
• Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
• Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
• Keeping parts department stocked and orderly by maintaining min and max levels
• Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation

You have the following education, training, and skills:

• Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience
• Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
• Excellent attention to detail, organization, problem-solving, and time management skills
• Excellent written and verbal communication skills
• Ablity to build and maintain lasting relationships with customers
• Ablity to perform basic mathematical calculations
• Ablity to lift up to 50 lbs.

Rentco Equipment offers:

• Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician and $39.20/hr. for those with equivalent experience)
• Promote from within policy
• Employee referral bonus
• Fantastic team to work with
• Monthly cake days to celebrate birthdays and work anniversaries