Temporary Parts Technician - Customer-Focused Parts Expert

Rentco Equipment Ltd.; Grande Prairie; Hybrid; CAD 54,000 - 56,000; Full time

Benefits offered by this job

Promote from within

Employee referral bonus

Great team

Monthly cake days

Job summary

Rentco Equipment Ltd. in Grande Prairie is seeking a temporary, full-time Parts Technician for the Grande Prairie Head Office until the end of February 2027. Responsibilities include assisting customers in person, over the phone, or via email, processing parts purchases, and coordinating with service techs.

You will maintain parts inventory, verify shipments, and contribute to a knowledge-rich team with dealer training in brands like Bobcat, Husqvarna, Stihl, and Honda.

Qualifications

• Journeyman/Journeyperson Parts Technician (preferred) or equivalent demonstrated experience.
• Intermediate computer skills with proficiency using Microsoft Office and Windows.
• Excellent attention to detail, organization, problem-solving, and time management skills.
• Excellent written and verbal communication skills.
• Ability to build and maintain lasting relationships with customers.
• Ability to perform basic mathematical calculations.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service in person, over the phone, via email, or through Kenect for parts inquiries.
• Process customer parts purchases using POR and Rentco procedures.
• Supply service technicians with parts ordered through requisition forms.
• Verify received shipments by checking orders against documents.
• Report stock levels to Service/Branch Manager and follow up on shortages.
• Maintain product knowledge through dealer training (Bobcat, Husqvarna, etc.).
• Act as Counter Sales Representative and work on front counter on Saturdays.

Skills

Customer service

Parts knowledge

Office software

Communication skills

Teamwork

Education

Journeyman Parts Tech

Tools

Microsoft Office

Job description

Rentco Equipment Ltd. in Grande Prairie is seeking a temporary, full-time Parts Technician for the Grande Prairie Head Office until the end of February 2027. Responsibilities include assisting customers in person, over the phone, or via email, processing parts purchases, and coordinating with service techs.

You will maintain parts inventory, verify shipments, and contribute to a knowledge-rich team with dealer training in brands like Bobcat, Husqvarna, Stihl, and Honda.