Temporary Full Time Staffing Clerk- MNU-26-16

Ongwanada; Kingston; On-site; CAD 52,000 - 56,000; Full time

Benefits offered by this job

HOOPP pension plan

Employee & Family Assistance Program (

Job summary

Ongwanada in Kingston, Ontario, is seeking a Staffing Clerk to ensure appropriate staff coverage for clients. You will create, update and maintain staff schedules, monitor availability, and respond to requests for replacements to prevent gaps in care.

The role requires using scheduling software, keeping accurate records, and clear communication with team members. A certificate in office administration and 1–2 years in a high-volume scheduling environment are preferred; English/French skills are

Qualifications

• 1–2 years experience in a high-volume scheduling environment.
• Experience in a unionized environment preferred.
• English/French verbal and written skills are assets.

Responsibilities

• Create, update, and maintain employee schedules.
• Update and maintain employee availability.
• Receive and respond to requests for staff replacements and urgent scheduling needs.
• Monitor schedules to avoid gaps and maintain accurate records in the scheduling system.
• Communicate scheduling details clearly to team members and resolve conflicts.

Skills

Analytical

Data entry

Technology use

Initiative

Organization

Teamwork

Education

Office administration certificate

Tools

Scheduling software

Job description

File No: MNU-26-16

Date Posted: September 14, 2026

Vacancy Date: October 5, 2026 – October 4, 2027

Hours of Work: 70 hours per pay period

Wage: Hourly: $28.84 – $30.60

This posting is for an anticipated vacancy.

Position Summary

The Staffing Clerk ensures appropriate staff teams are at work to support the needs of clients. The Staffing Clerk prepares staffing schedules in accordance with appropriate collective agreements, memoranda of agreements and understanding, and provides current data and reports to inform current and future staffing needs.

All employees are responsible to ensure the intent and purpose of Ongwanada’s mission, vision, values and service principles, strategic and operational plans are consistently promoted and implemented. All employees are also required to fulfill their responsibilities as identified in legislative, regulatory, policy and procedures required by the agency to operate effectively.

Primary Duties And Responsibilities

Scheduling & Staffing

• Create, update, and maintain employee schedules.
• Update and maintain employee availability.
• Receive and respond to requests for staff replacements due to short- or long-term leaves of absences, and or additional staffing needs from Supervisors/Managers.
• Monitor schedules proactively to avoid gaps in coverage and maintain accurate records in the scheduling system.
• Respond and assist with urgent scheduling needs, including unexpected client requests or staff changes, to prevent disruptions in care.

Employee Support & Communication

• Act as the primary contact for team members regarding shift assignments, updates, and availability.
• Communicate scheduling details clearly to team members and ensure they are informed of any changes.
• Address scheduling conflicts such as last-minute cancellations, shift swaps, and availability changes efficiently.

Records & Scheduling Systems

• Maintain accurate and up-to-date scheduling records, files, and reports.
• Ensure precise data entry and effective use of scheduling software systems.

Other

Duties and responsibilities may change or vary based on operational requirements and/or as directed.

Skills Required

• Demonstrate excellent analytical and problem-solving skills.
• Demonstrate excellent ability to accurately enter, update and maintain records.
• Demonstrated excellent ability to utilize technology, software and database applications.
• Demonstrate initiative, work independently and within a team environment.
• Demonstrate excellent organization, time management, and ability to complete multiple tasks within short and multiple deadlines.
• Demonstrated ability to work collaboratively with others, respond positively to conflict and stressful situations.

Education/Qualifications Required

• Certificate in office administration, or related education.

Experience Required

• 1-2 years experience working in a high-volume scheduling environment.
• Experience working in a unionized environment preferred.
• English/French verbal and written skills as asset.

Effort Required

• Sitting for long periods of time at a desk/workstation.
• Responding to multiple enquiries.
• Activities may lead to minor stress.

Working Conditions

• Flexible work hours, including the ability to work rotational shifts, required.
• Ability to respond to urgent requests, and respond effectively to ensure appropriate client care is provided.

Why Choose Us

• Competitive wages that recognize the important work you do
• Membership in the HOOPP pension plan for eligible employees
• Employee & Family Assistance Program (FSEAP)

Accessibility, Equity, And Human Rights

Ongwanada is committed to creating an inclusive and accessible workplace. Accommodation is available throughout the recruitment, selection, and employment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact Human Resources.

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.