Staff Scheduler - Main User

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 32,000 - 37,000; Full time

Job summary

Shared Health in Winnipeg is seeking a Scheduling Clerk to maintain staffing levels and provide clerical support in the Central Staffing Office. You will use ESP/SAP for staffing and payroll, place calls to staff to cover shifts, and generate reports. This full-time in-person role requires typing speed and strong MS Office skills.

ASAP start, 1.0 FTE, 7.75 hours daily, days shift. Must pass background checks per policy; Indigenous language knowledge is a plus.

Qualifications

• Typing 45 wpm.
• Proficiency in Microsoft Word, Excel and Access.
• Medical terminology preferred.
• Excellent interpersonal and communication skills.
• Must understand and communicate effectively in English.
• Knowledge of ESP, SAP or other scheduling systems.

Responsibilities

• Maintain staffing and payroll using ESP/SAP.
• Place calls to staff to cover shifts and workload.
• Generate reports and correspondence with PC applications.
• Ensure data integrity in ESP/SAP and related systems.
• Prioritize workload and follow contingency guidelines.

Skills

Typing 45 wpm

Interpersonal communication

English proficiency

Education

High school diploma

Secretarial training

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Requisition ID: 410959
Position Number: 20075807
Posting End Date: September 23, 2026
City: Winnipeg
Employer: Shared Health
Site: Health Sciences Centre
Department / Unit: Central Staffing Office
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date: ASAP
FTE: 1.00
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 1950
Salary: $22.938, $23.614, $24.307, $25.023, $25.759, $26.517

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager or Designate, the incumbent is responsible for ensuring that adequate staffing levels are maintained for the units as designated in addition, provides efficient clerical support as assigned.

Duties Include

• Maintaining staffing and payroll processes utilizing ESP/SAP. This includes assigning staff to new rotations/schedules under the direction of the Manager.
• Placing calls to staff as required to cover unmet baseline requirements, short-term absences and workload.
• Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.
• Ensuring data integrity and accuracy in ESP/SAP and in all other aspects relating to staffing and alerts Manager of any discrepancies.
• Prioritizing workload.
• Following Contingency guidelines utilizing a manual staffing and payroll system, when required.
• Generating reports and typing a variety of correspondence, policies and using appropriate PC applications such as word processing, database, and spreadsheets.
  

Experience

• One-year previous staff scheduling experience required.
  

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.
  

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Typing 45 wpm required.
• Demonstrated proficiency in the use of Microsoft Office (Word, Excel and Access) required.
• Medical terminology preferred.
• Excellent interpersonal and communication skills required.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Must understand and communicate effectively in English, verbally and in writing.
• Knowledge of Environment for Scheduling Personnel (ESP), SAP or other service-based staff scheduling systems required.
  

Physical Requirements

• Use of VDT.
• Work under stressful conditions in a high volume, high traffic environment.
  

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

We have a unique ability to work together to make health care better.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.