Support Worker, wâwâhtêwa Arts and Culture Hub

Boyle Street; Edmonton; Hybrid; CAD 29,000 - 31,000; Full time

Benefits offered by this job

Lumino Health access

Employee activities and events

Training opportunities

Job summary

Boyle Street Community Services is seeking a Support Worker for the Wâwâhtêwa Arts and Culture Hub in Edmonton. This temporary, full-time role runs 10 months, 8:30 AM–4:00 PM, and pays $21.32–$22.28 hourly.

You will join a multidisciplinary team to support community members experiencing homelessness or isolation through arts-based programming and referrals. You will facilitate programming, maintain a safe environment, document outcomes, and collaborate with local artists and service providers.

Qualifications

• Degree or equivalent. Candidates without a Degree but who have post-secondary education and relevant and related experience will also be considered.
• Understand challenges facing people living in poverty and show sensitivity.
• Knowledge of Microsoft Office (Word/Excel) is preferred.
• Police Check and vulnerable sector clearance up to date; First Aid desired.

Responsibilities

• Facilitate arts and cultural programming in a trauma-informed, inclusive way for vulnerable community members.
• Maintain a welcoming, safe environment and align programming with agency goals.
• Develop relationships with community members and external partners; document activities.
• Provide support to volunteers and collaborate with local artists and service providers.
• Deliver crisis intervention as needed and assist with planning broader programming.

Skills

Interpersonal skills

Problem solving

Organizational skills

Education

Degree or equivalent

Background in community development, social work or related field

Tools

Microsoft Office

Job description

Temporary Full Time More Than 6 Months Front Line Edmonton, AB, CA

Salary Range: $21.32 To $22.28 Hourly

HOURS: Temporary Full Time - 10 month contract, Monday to Friday, 8:30AM - 4:00 PM

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Boyle Street is launching the Wâwâhtêwa Arts and Culture Hub , a welcoming and inclusive public space open to all people. The Wâwâhtêwa Hubwill offer a range of services centered on access to intentional arts and cultural programming,while also providing a safe place for coffee, companionship, basic needs, and supported connection to resources for neighbours experiencing vulnerability. Rooted in strong community engagement and positive relationship-building, the Wâwâhtêwa Hub will serve as a vital starting point for individuals to connect with resources, express themselves creatively, and build meaningful pathways toward well-being. The support worker will be vital to the program's daily operations, being part of a multidisciplinary team, and ensuring the Wâwâhtêwa Hub remains a vibrant, culturally rich, and trauma-informed space for all who walk through its doors.

The Wâwâhtêwa Arts and Culture Hub support worker will be responsible for actively supporting all members from our community that come through our doors, making referrals to program’s case manager, supporting volunteers, and programming processes.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Project Purpose

To create temporary relief for community members who are experiencing homelessness and/or isolation by:

• To create a welcoming and engaging space for Community Members (CM) who are experiencing homelessness and/or isolation:
• To engage in arts and culture activities and programming.
• Access basic needs support: basic food (coffee, snacks, bagged lunches), clothing, and hygiene products.
• To foster person-to-person relationships that shift the dynamic between those who are vulnerable and other members of the community to be more positive
• To build relationships that support efforts toward reconciliation, healing, and forgiveness.

Position Responsibilities

• Participate and/or facilitate arts and cultural programming that is trauma-informed, inclusive, and accessible to vulnerable community members.
• Ensure that programming aligns with the organization's mission, values, and strategic goals.
• Support the creation of an inclusive, safe and friendly environment for all staff, community members and external parties.
• Develop relationships with community members, identifying strengths and working respectfully with a community that has faced trauma and social exclusion.
• Maintain accurate and comprehensive written documentation.
• Engage participants in co-creating programming that reflects their interests, cultures, and experiences.
• Provide direct support to volunteers.
• Build and maintain mutually beneficial relationships with local artists, cultural organizations, Indigenous knowledge keepers, and service providers.
• Deliver crisis intervention as needed, including risk assessment and follow-up until the situation has stabilized.
• Contribute to strategic planning efforts for the broader organization and advocate for the arts as a key pillar of community support.
• Work collaboratively with other Boyle Street programs to plan, coordinate, and deliver integrated programming through the Wâwâhtêwa Hub.
• Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.
• All other duties as outlined by program manager.
• All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.
• BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

• Degree or equivalent. Candidates without a Degree but who have post-secondary education and relevant and related experience will also be considered.
• Understand the challenges and stresses facing people who live in poverty.
• Treat people with respect and sensitivity.
• Knowshow to problem-solve with people who face emotional and psychological challenges.
• Able to handle multiple demands at the same time; exceptionally well organized.
• Listens well, has a calmdemeanor, and knows how to solve practical problems.
• Possess robust mental health anda commitmentto self-care.
• Good working knowledge of Microsoft Office (Word and Excel in particular).
• Experience working with Indigenous people and individuals from diverse cultures.
• Background in community development, social work, occupational therapy or another related field.
• Valid First Aid certificate or enrolled in a future course
• Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
• Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.

Why Work for Boyle?

• All work done positively impacts the community and its members!
• Access to Lumino Health, including Stress & Wellness support
• Employee activities and events throughout the year
• Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values -driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.