Technology Learning Specialist

Bennett Jones; Calgary; On-site; CAD 65,000 - 95,000; Full time

Job summary

Bennett Jones in Calgary is seeking a Technology Learning Specialist to design and deliver engaging technology education for professionals across the firm. You will develop programs, onboard new hires, and create instructional materials and videos.

The role emphasizes adopting new tools, improving user adoption, and staying ahead of technology trends. Strong communication and project management are essential in a fast-paced, technology-driven environment.

Qualifications

• 3+ years of experience in technology education or instructional design.
• Bilingual in English and French is an asset.
• Familiarity with ADDIE or SAM instructional design models.
• Proficiency creating/editing instructional videos with tools like Articulate 360, Captivate or Camtasia.
• Advanced knowledge of MS Office 365, CoPilot, MS Teams, PDF tools, CRM and document management systems.
• Experience with training and user adoption of GenAI technology.

Responsibilities

• Develop and deliver engaging technology education sessions tailored to the needs of Firm personnel.
• Conduct onboarding and continuous learning workshops for staff and lawyers on technology and software (virtual and in-person).
• Design and maintain high-quality instructional materials, including guides, quick references, and hands-on exercises.

Skills

Technology education

Instructional design

Video creation

MS Office 365

GenAI training

French language (Bilingual)

Tools

Articulate 360

Captivate

Camtasia

MS Teams

CRM systems

Document management systems

Job description

Ranked a Best Employer in Canada for 25 years, Bennett Jones is one of Canada’s premier business law firms and home to 450 lawyers and business advisors. With deep experience in complex transactions and litigation matters, and offices in Calgary, Edmonton, Montréal, Toronto, Vancouver and New York, the firm is well equipped to advise businesses and investors with Canadian ventures and connect Canadian businesses and investors with opportunities around the world. Serving clients since 1922, we are proud to be the firm that businesses trust with their most complex legal matters.

We are currently recruiting for the following role in our Calgary office:

Technology Learning Specialist

The Role

We are looking for a dynamic, innovative, and engaging Technology Trainer to join our team! This role is ideal for a tech‑savvy educator who thrives on designing and delivering impactful learning programs that empower professionals at all levels. The successful candidate will play a key role in fostering technology adoption, boosting efficiency, and driving engagement across the Firm.

Essential Functions

Learning Program Design & Delivery

• Develop and deliver engaging technology education sessions tailored to the needs of Firm personnel.
• Conduct new hire onboarding and continuous learning workshops for staff and lawyers on the Firm’s technology and software applications (both virtual and in-person).
• Design and maintain high-quality instructional materials, including instructor guides, quick reference sheets, hands-on exercises, and visual aids.

Video Content Creation

• Produce high-quality, engaging instructional videos, including screen recordings, animations, and real-time video tutorials, to provide on-demand learning opportunities.
• Organize and maintain a comprehensive digital learning library accessible through the Firm’s Learning Management System (LMS) and intranet.

Innovation & Engagement

• Collaborate with subject matter experts to understand and communicate the value of technology tools.
• Gather feedback to identify skill gaps and refine learning materials for maximum impact.
• Explore innovative learning strategies, such as gamification, microlearning, and e-learning.
• Stay ahead of technology trends to keep educational programs relevant and effective.

Quality Assurance

• Test and evaluate new software to assess usability and user impact.
• Provide insights into system functionality to optimize adoption and efficiency.

Qualifications

• 3+ years of experience in technology education, instructional design, or a related role.
• Bilingualism (English and French), both written and spoken, is considered an asset
• Familiarity with instructional design models (e.g., ADDIE, SAM).
• Proficiency in creating and editing instructional videos using content creation tools such as Articulate 360, Captivate, Camtasia, or similar software.
• Advanced knowledge of MS Office 365, CoPilot, MS Teams, PDF tools, CRM systems, and Document Management Systems.
• Experience with training and user adoption of GenAI technology.
• Change Management experience is an asset.
• Law Firm experience is considered an asset.
• Demonstrated ability to rapidly adapt to and master new software and technologies.
• Exceptional communication, presentation, and customer service skills.
• Strong organizational and project management abilities.
• Ability to adapt and thrive in a fast-paced, technology-driven environment.

Apply To

Human Resources

Bennett Jones Services Limited Partnership

4500 Bankers Hall East

855 - 2 Street SW

Calgary, AB T2P 4K7

E-mail: [e-mail]