Technology Learning Specialist

Bennett Jones LLP; Calgary; On-site; CAD 70,000 - 110,000; Full time

Job summary

Bennett Jones is seeking a Technology Learning Specialist in Calgary to design and deliver tech education for professionals. The role focuses on adoption, engagement, and impact across the firm through engaging sessions, videos, and LMS resources.

The successful candidate will design learning programs, onboard staff and lawyers, and collaborate with experts to drive technology adoption and efficiency. Strong communication and project management are essential.

Qualifications

• 3+ years of experience in technology education, instructional design, or a related role.
• Bilingual English and French is an asset (written and spoken).
• Familiarity with instructional design models (e.g., ADDIE, SAM).
• Proficiency with video creation tools: Articulate 360, Captivate, Camtasia or similar.
• Advanced knowledge of MS Office 365, CoPilot, MS Teams, PDF tools, CRM and DMS.
• Experience with training and user adoption of GenAI technology.
• Change management experience is an asset.
• Law firm experience is an asset.
• Demonstrated ability to rapidly adapt to new software and technologies.
• Excellent communication, presentation, and customer service skills.
• Strong organizational and project management abilities.
• Ability to adapt and thrive in a fast-paced, technology-driven environment.

Responsibilities

• Design and deliver engaging technology education sessions for Firm personnel.
• Conduct onboarding and ongoing learning workshops for staff and lawyers on firm tech and software, in person and virtual.
• Create and maintain high-quality instructional materials and guides.
• Produce instructional videos (screen recordings, animations, tutorials) and organize the Learning Library within LMS/intranet.
• Collaborate with SMEs to communicate the value of technology tools and gather feedback to close skill gaps.
• Stay ahead of tech trends to keep learning programs relevant; explore gamification and microlearning.
• Test and evaluate new software for usability and adoption; provide system insights to improve efficiency.

Skills

Technology training

Instructional design

Video production

Change management

GenAI training

Stakeholder collaboration

Bilingual EN/FR

Tools

Articulate 360

Captivate

Camtasia

MS Office 365

CoPilot

MS Teams

PDF tools

CRM systems

Document Management Systems

Job description

Ranked a Best Employer in Canada for 25 years, Bennett Jones is one of Canada’s premier business law firms and home to 450 lawyers and business advisors. With deep experience in complex transactions and litigation matters, and offices in Calgary, Edmonton, Montréal, Toronto, Vancouver and New York, the firm is well equipped to advise businesses and investors with Canadian ventures and connect Canadian businesses and investors with opportunities around the world. Serving clients since 1922, we are proud to be the firm that businesses trust with their most complex legal matters.

We are currently recruiting for the following role in our Calgary office:

Technology Learning Specialist

Ranked a Best Employer in Canada for 25 years, Bennett Jones is one of Canada’s premier business law firms and home to 450 lawyers and business advisors. With deep experience in complex transactions and litigation matters, and offices in Calgary, Edmonton, Montréal, Toronto, Vancouver and New York, the firm is well equipped to advise businesses and investors with Canadian ventures and connect Canadian businesses and investors with opportunities around the world. Serving clients since 1922, we are proud to be the firm that businesses trust with their most complex legal matters.

We are currently recruiting for the following role in our Calgary office:

Technology Learning Specialist

The Role:

We are looking for a dynamic, innovative, and engaging Technology Trainer to join our team! This role is ideal for a tech-savvy educator who thrives on designing and delivering impactful learning programs that empower professionals at all levels. The successful candidate will play a key role in fostering technology adoption, boosting efficiency, and driving engagement across the Firm.

The Role:

We are looking for a dynamic, innovative, and engaging Technology Trainer to join our team! This role is ideal for a tech-savvy educator who thrives on designing and delivering impactful learning programs that empower professionals at all levels. The successful candidate will play a key role in fostering technology adoption, boosting efficiency, and driving engagement across the Firm.

Essential Functions:

Learning Program Design & Delivery

• Develop and deliver engaging technology education sessions tailored to the needs of Firm personnel.
• Conduct new hire onboarding and continuous learning workshops for staff and lawyers on the Firm’s technology and software applications (both virtual and in-person).
• Design and maintain high-quality instructional materials, including instructor guides, quick reference sheets, hands‑on exercises, and visual aids.

Video Content Creation

• Produce high‑quality, engaging instructional videos, including screen recordings, animations, and real‑time video tutorials, to provide on‑demand learning opportunities.
• Organize and maintain a comprehensive digital learning library accessible through the Firm’s Learning Management System (LMS) and intranet.

Innovation & Engagement

• Collaborate with subject matter experts to understand and communicate the value of technology tools.
• Gather feedback to identify skill gaps and refine learning materials for maximum impact.
• Explore innovative learning strategies, such as gamification, microlearning, and e‑learning.
• Stay ahead of technology trends to keep educational programs relevant and effective.

Quality Assurance

• Test and evaluate new software to assess usability and user impact.
• Provide insights into system functionality to optimize adoption and efficiency.

Qualifications:

• 3+ years of experience in technology education, instructional design, or a related role.
• Bilingualism (English and French), both written and spoken, is considered an asset
• Familiarity with instructional design models (e.g., ADDIE, SAM).
• Proficiency in creating and editing instructional videos using content creation tools such as Articulate 360, Captivate, Camtasia, or similar software.
• Advanced knowledge of MS Office 365, CoPilot, MS Teams, PDF tools, CRM systems, and Document Management Systems.
• Experience with training and user adoption of GenAI technology.
• Change Management experience is an asset.
• Law Firm experience is considered an asset.
• Demonstrated ability to rapidly adapt to and master new software and technologies.
• Exceptional communication, presentation, and customer service skills.
• Strong organizational and project management abilities.
• Ability to adapt and thrive in a fast‑paced, technology‑driven environment.

Apply To:

Human Resources
Bennett Jones Services Limited Partnership
4500 Bankers Hall East
855 – 2 Street SW
Calgary, AB T2P 4K7
E-mail: [e-mail]

All offers of employment are conditional upon the satisfactory verification of a Canadian criminal record check and social media search. Determination of the factors that constitute satisfactory verification is within the sole discretion of Bennett Jones.

This position will remain open until a suitable candidate is found.

Born on a bedrock of ambition, work ethic and relentless advocacy, Bennett Jones’ first home was Calgary, Canada’s gateway to world energy markets.

4500 Bankers Hall East
855 2nd Street SW
Calgary, Alberta
T2P 4K7 Canada

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