technical support specialist - wholesale trade

WS and Company; Montreal (administrative region); On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Free parking available

Learning/training paid by employer

On-site amenities

On-site recreation and activities

Paid time off (volunteering orpersonal

Subsidised public transportation

Team building opportunities

Parking available

Travel insurance

Wellness program

Job summary

Job Bank is seeking a technical support specialist for wholesale trade in a hybrid work arrangement based in Montreal, QC. The role combines in-person and remote duties, with a salary of 70,000 to 75,000 CAD per year and a 40-hour week.

The position is permanent, full-time, and includes early morning to flexible hours with remote capability. You will prepare contracts, promote products to clients, identify opportunities, develop reports, and manage full sales cycles.

Qualifications

• Sales and marketing experience.
• Technical service and/or marketing experience.
• Consulting services experience.
• Software experience.
• Marketing experience.

Responsibilities

• Prepare sales or other contracts.
• Promote sales to existing clients.
• Identify and solicit potential clients.
• Assess client’s needs and resources to recommend goods or services.
• Develop reports and proposals to illustrate benefits from use of goods or services.
• Conduct sales transactions.
• Prepare and administer sales contracts.
• Use sales forecasting software.
• Consult with clients after sale to provide ongoing support.
• Reach to clients after sale or signed contracts to provide ongoing support.
• Review and adapt information regarding product innovations, competitors and market conditions.
• Train customers' staff in operation and maintenance of equipment.
• Provide clients with presentations on benefits and uses of goods or services.
• Resolve product and service related problems.
• Advertise and/or promote products, sales or services.
• Provide customer service.
• Supervise activities of other technical sales specialists.
• Plan, direct and monitor activities of sales department.
• Assess business opportunities and develop strategies.
• Analyze technical documents and reports.
• Communicate technical problems, processes and solutions.
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts.
• Prepare and co-ordinate the production and submission of summary briefs and reports.
• Execute full lifecycle software development.
• Estimate cost of projects.
• Ensure details follow the project’s original intention.
• Coordinate projects and programs.

Skills

Client focus

Interpersonal skills

Organized

Reliability

Team player

Flexibility

Initiative

Creativity

Sales & marketing

Tools

Shopify

ERP software

SQL

MS Excel

MS Office

MS Word

Job description

technical support specialist - wholesale trade

Job details

• Work location Hybrid
• Salary 70,000 to 75,000 annually (To be negotiated) / 40 hours per week Minimum wage is guaranteed
• Terms of employment Permanent employment Full time
• Early morning, Morning, Day, Shift, On call, Flexible hours

Work must be completed both in person and remotely.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Tasks

• Prepare sales or other contracts
• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client’s needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Advertise and/or promote products, sales or services
• Provide customer service
• Supervise activities of other technical sales specialists
• Plan, direct and monitor activities of sales department
• Assess business opportunities and develop strategies
• Analyze technical documents and reports
• Communicate technical problems, processes and solutions
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts
• Prepare and co-ordinate the production and submission of summary briefs and reports
• Execute full lifecycle software development
• Estimate cost of projects
• Ensure details follow the project’s original intention
• Coordinate projects and programs

Computer and technology knowledge

• iOS
• Electronic mail
• Database management
• MS Excel
• MS Office
• MS Word
• Shopify
• Enterprise resource planning (ERP) software
• SQL
• Cloud
• International travel

Type of experience

• Sales and marketing

Area of work experience

• Technical service and/or marketing
• Public participation and conflict resolution
• Consulting services
• Software
• Marketing

Transportation/travel information

• Willing to travel
• Willing to travel internationally

Work conditions and physical capabilities

• Work under pressure
• Combination of sitting, standing, walking
• Ability to work independent

Own tools/equipment

• Internet access

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Flexibility
• Initiative
• Creativity
• Energetic
• Disability benefits
• Paramedical services coverage
• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Subsidised public transportation
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-10-27