Technical Service Representative

Accu-Staff; Windsor; Vor Ort; CAD 86.000 - 105.000; Vollzeit

Benefits dieser Stelle

Above-average compensation package

Career growth

Positive work-life balance

Zusammenfassung

Accu-Staff Resource Systems Enterprises Ltd. is seeking a Technical Service Representative with paint and coating experience to educate customers and support product demonstrations.

You will coordinate coating product demonstrations, assist with new customer conversions, installations, and ensure all value-added activities are properly documented in Salesforce.com in a timely manner.

The role offers above-average compensation, career growth, and a positive work-life balance within a dynamic team.

Qualifikationen

• Experience in paint and coatings or related industries.
• Ability to educate and train body shop personnel.
• Strong documentation and reporting skills in Salesforce.

Aufgaben

• Coordinate coating product demonstrations.
• Assist with new customer conversions and installations.
• Document value-added activities in Salesforce.com.
• Educate and train body shop personnel on product lines.
• Collaborate with Direct Sales to perform product demos.
• Ensure customer fulfillment expectations are met.
• Complete administrative reporting within timelines.
• Maintain safe and efficient work practices.
• Comply with company policies and regulations.

Kenntnisse

Product demonstrations

Customer training

Troubleshooting

Collaboration with sales

Field service

Tools

Salesforce

Jobbeschreibung

We have an exciting opportunity for a Technical Service Representative with paint and coating experience.

What is in it for you?

• Be a part of a dynamic, progressive organization
• Above-average compensation package
• Great team environment
• Be a part of an organization that offers career growth
• Positive working environment that promotes work-life balance while promoting career growth

Here at ACCU-STAFF, our mission is to help organizations find the top Industry talent and to help people achieve their personal and professional goals through the growth of their careers.

Our core values are the backbone of our business, which is how we guide our hiring process: we show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.

We are proud to be recognized by Forbes Canada within our Industry in all of our 3 categories - Best Executive Recruitment Firms, Best Temporary Staffing Firms, and Best Professional Recruiting Firms

The Technical Service Representative will coordinate coating product demonstrations, assist with new customer conversion installations in collaboration with our Service Representatives and our company Branch Operations teams, and ensure all value-added activities are properly documented in Salesforce.com in a professional and timely manner.

Salary: $95k plus up to 10% bonus

Core responsibilities:

• Educate and train body shop personnel on our company product lines, procedures, and best practices
• Troubleshoot and resolve customer issues such as colour match or material application challenges.
• Collaborate with our Direct Sales Representatives to perform product demos for new customers.
• Install and demonstrate company refinish paint systems at customer locations
• Work closely with our operations to ensure customer fulfillment expectations are met.
• Complete all administrative reporting accurately and within established timelines.
• Set the standard for safe, diligent, effective and efficient work practices.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Perform other value-added duties as assigned.