Technical Service Specialist - Automotive Refinish Paint

Accu-staff Resource Systems Enterprises LTD; Halifax; Hybrid; CAD 86,000 - 105,000; Full time

Benefits offered by this job

Company vehicle

Travel support

Home-office flexibility

Career growth

Positive work-life balance

Job summary

ACCU-STAFF is seeking a Technical Service Specialist to support Atlantic Canada from a home office, travelling to body shops and training painters. You’ll solve colour-match challenges and launch new customers with hands-on expertise in automotive refinish systems.

The role combines field travel with strong technical support, training, and collaboration with sales and operations. Ideal candidates bring refinish experience, organizational skills, and a customer-focused mindset.

Qualifications

• Hands-on experience with automotive refinish paint, colour matching, and shop processes.
• Trade or certification in refinish / automotive paint is preferred.
• Excellent organization, time management, and communication skills.
• Proficient with Excel/Word; comfortable with CRM / Salesforce.
• Strong math skills for mixing ratios and colour formulas.

Responsibilities

• Train & Coach shop personnel on refinish product lines, procedures, colour matching, and best practices.
• Troubleshoot real-world issues like colour match, blending, and booth conditions.
• Demo & Convert: perform product demos and lead new customer conversions.
• Install Systems: install and demonstrate refinish paint systems at customer locations.
• Partner with Operations to ensure customer fulfillment and service expectations are met.
• Document & Report in Salesforce.com accurately and on time.
• Lead by Example with safe, diligent, and efficient work practices.
• Stay compliant with company policies and regulations.

Skills

Automotive refinish paint

Colour matching

Shop processes

Time management

CRM / Salesforce

Communication

Physical stamina

Education

Trade school / college diploma / paint certification

Tools

Microsoft Excel

Microsoft Word

Salesforce CRM

Job description

Technical Service Specialist - Automotive Refinish Paint

Location: Atlantic Canada - Home Office / Remote + Field Travel

Salary: $95,000 + Up to 10% Bonus + Company Vehicle / Travel Support

Are you an automotive paint specialist, refinish technician, or paint expert who loves being in the shop, not behind a desk?

We have an exciting opportunity for a Technical Service Specialist supporting premium automotive refinish paint systems across Atlantic Canada. You’ll work from a home office and spend your days on the road - in body shops, training painters, solving colour match challenges, and launching new customers.

This is a high-impact, high-visibility role with a global leader in automotive refinishing technologies. Dynamic, fast-moving, and built for someone who is hands-on and customer-obsessed.

What’s In It For You?

• $95K base + up to 10% bonus
• Above-average compensation package
• Home-office flexibility + travel across Atlantic Canada
• Great team environment and career growth
• Positive working environment that promotes work-life balance
• Work with cutting-edge refinish paint technology and colour systems

Here at ACCU-STAFF, our mission is to help organizations find top industry talent and to help people achieve their personal and professional goals. We show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.

We are proud to be recognized by Forbes Canada in all 3 categories - Best Executive Recruitment Firms, Best Temporary Staffing Firms, and Best Professional Recruiting Firms.

What You’ll Do:

• Train & Coach: Educate and train body shop personnel on refinish product lines, application procedures, colour matching, and best practices
• Troubleshoot in the Shop: Resolve real-world issues like colour match, blending, material application, gun setup, and booth conditions
• Demo & Convert: Partner with Direct Sales Representatives to perform product demos for new customers and lead new customer conversions
• Install Systems: Install and demonstrate refinish paint systems at customer locations - mixing systems, colour tools, and process setup
• Partner with Operations: Work closely with Branch Operations to ensure customer fulfillment and service expectations are met
• Document & Report: Keep all value-added activities, visits, and training properly documented in Salesforce.com accurately and on time
• Lead by Example: Set the standard for safe, diligent, effective, and efficient work practices
• Stay Compliant: Ensure compliance with company policies, procedures, and applicable regulations

What You Bring:

• Trade school, college diploma, and/or paint certification in an industry-related discipline - refinish / automotive paint background preferred
• Hands-on experience with automotive refinish paint, colour matching, and shop processes
• Excellent organization, time management, and communication skills
• Working knowledge of Microsoft Excel and Word, plus comfort with CRM / Salesforce
• Excellent math skills - mixing ratios, colour formulas, and measurements matter
• Ability to work effectively under pressure and meet time-sensitive deadlines
• Physically capable - able to lift up to 50 lbs, stand / move in shop environments
• Valid driver’s licence and acceptable Driver’s Abstract - required for hire and ongoing employment, as this role travels extensively across Atlantic Canada

Who Thrives Here:

You love paint. You love people. You love solving the problem no one else could solve in the booth. You’re just as comfortable training a new painter as you are talking through performance with a shop owner.

ACCU-STAFF is an equal opportunity employer committed to a diverse, multigenerational and multicultural workforce. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms.

ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment.

We thank all applicants for their interest; however only those selected for an interview will be notified.