Solution Consultant

Livingston International; Mississauga; Hybrid; CAD 74,000 - 106,000; Full time

Job summary

Livingston International is seeking a Sales Solutions Consultant to drive product sales support, solution design, and commercial bid execution for its broad Livingston product suite. The role partners with Sales to craft strategies for new and existing clients, acting as the product expert across multiple market segments.

The position requires strong relationship-building, market insight, and the ability to draft compelling proposals and maintenance agreements while coordinating with Sales and

Qualifications

• 5 years of related experience.
• Strong sales and account management capabilities.
• Ability to build relationships with multi-national companies.
• Knowledge of imports/exports and trade compliance is a plus.

Responsibilities

• Act as a product expert on Livingston services, capabilities, differentiators, and offerings.
• Support sales staff and increase revenue by identifying and presenting business solutions.
• Draft sales documents, proposals, reports, contracts and maintenance agreements for large scopes of work.
• Lead generation and research on customer accounts, prospects, competitors, and industry trends.
• Coordinate between sales and operations to support the selling process and messaging.
• Organize opportunities and stay engaged with clients to move deals forward.
• Provide thought leadership and training on international trade compliance matters.
• Conduct detailed analysis of a client's supply chain data to identify savings or improvements.

Skills

Sales opportunities

Account management

Relationship building

Market/strategic planning

Trade expertise (imports/exports)

Proposal design

Data analysis

Presentation skills

Project management

Communication skills

Travel readiness

Education

High School/GED or equivalent

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in theindustry, receiverecognition forachievementsand develop yourexpertisein the complex and evolving world of trade.Learn howyou can make an impact at Livingston.

Job Type:Full Time

JOB SUMMARY

The Livingston Sales Solutions Consultant is responsible for product sales support, solution design, commercial bid support and account strategies related to the all Livingston products. This position will work with sales to build and execute sales strategies for both new and existing clients. Acts as the product specialist across the sales organization including Small, Middle and Strategic Markets/segments and can support in one or multiple stages of the sales cycle

KEY DUTIES & RESPONSIBILITIES

• Act as a product expert on Livingston services to include capabilities, differentiators, and service offerings.
• Support sales staff and increase revenue acquisition by identifying, developing and presenting business solutions.
• If required act as Liaison between sales and operations in support of the selling process including sales document drafting, solution design collaboration and messaging of solutions/product placement in competitive bids.
• Perform background research and lead generation on customer accounts, prospects, competitors, and industry trends in support of sales activities.
• Draft Sales documentation, proposals, reports, contracts and maintenance agreements for large. scopes of work including services to be performed, defined KPIs, company and client responsibilities.
• Keep abreast of pertinent external and internal developments that impact the Livingston services offering, value proposition, market trends, client needs and competitive landscape.
• Receive customer inquiries, researching necessary information, and provide timely answers.
• Work with Sales and Marketing to develop and qualify prospects prior to contacting/visiting the prospect.
  • Data gathering of necessary information to analyze and determine Client needs to create a proposal
  • If required support, the sales executive in the discussions with the decision maker or executive sponsor
  • Interview key stakeholders to understand their requirements
  • Address what success means for each key stakeholder
  • Describe the benefits to the client
  • Support the account sales plan created by the Sales Executive with key milestones
  • Support Marketing campaigns if required
  • Organize opportunities and stay engaged with client to move deals forward.
• Provide thought leadership to the deal team including training on International trade compliance matters and coaching when required
  • Conduct team meetings, project planning and communication in coordination with the Sales executive
  • Support the Sales Executive to manage expectations vs client needs/expectations
  • Management of project tasks
• Conduct detailed analysis/assessment of a client's supply chain data (import, export, shipping, etc.) to provide potential savings and/or improvement opportunities
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Proven record of sales opportunities and account management skills including managing long term, 6 to 18 months, sales cycle process.
• Ability to build relationships with key stakeholders at multi-national companies
• Ability to develop various markets, sales and management strategies for strategic account planning.
• Trade expertise and operational experience in imports and/or exports both commerce and state.
• Ability to apply that expertise to the client’s environment.
• Capability to recognize areas of improvement in client’s current state
• Demonstrated experience with the identification of process, compliance, and technology gaps within the client environment.
• Ability to sell all Livingston services: brokerage, freight, managed services, technology and consulting services.
  • Most solutions are tailored solutions requiring unique touch points, data, and process management.
  • All stakeholders (client and within Livingston) must understand the uniqueness of each deal.
• Project management and collaborative skills; must be able to work with all sales staff and other internal support teams across the company.
• Excellent communication skills (both written and verbal) including the ability to communicate effectively with different levels of client/prospect organization.
• Strong ability to resolve issues/concerns and address challenges with positivism, tact and diplomacy.
• Must be able to develop confidence with all levels of a client environment from senior executive management to operational employees.
• Working knowledge of Microsoft Office including PowerPoint, Word, Visio, Access and Excel.
• Analytical skills using queries, pivot tables and creation of charts, graphs and visuals.
• Ability to work independently with minimal supervision.
• Ability to work under fluctuating pressure and tight deadlines.
• Ability to travel up to 50% with some overnight travel required.

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experience

EDUCATION

Required: High School/GED or equivalent

Preferred: Bachelors Degree or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Customer First Focus

Agility

Accountability

Leading and Developing

Inclusion and Collaboration

What’sin it for you?

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trustedexpertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $74000-106000. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, t his posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.