Technical Advisor

JLD - Laguë (John Deere dealer); St. Isidore; On-site; CAD 31,684 - 39,950; Full time

Benefits offered by this job

Group insurance

Dental coverage

Virtual healthcare

RRSP contributions

Safety boots allowance

Workwear provided

Paid personal leave

Employee assistance program

Family discounts

John Deere training

Job summary

Green Tech Groupe, one of the largest John Deere dealerships in Eastern Canada, invites you to join our Ontario/Quebec teams. This full-time role offers 40 hours per week with a salary range from $23 to $29 per hour, plus extensive benefits and training with John Deere.

You will be a cornerstone of a dedicated team, delivering exceptional customer experiences, managing repairs, and growing loyalty while leveraging expertise in the agricultural and industrial sectors.

Qualifications

• Experience as a technical advisor in agricultural/industrial field is an asset.
• Functional English is an asset for serving English-speaking customers.
• Strong verbal communication, active listening, and customer needs-focused approach.

Responsibilities

• Deliver exceptional customer experiences and support repair management.
• Promote services, build trust, and drive customer loyalty.
• Collaborate with team to ensure high-quality service delivery and training.

Skills

Customer service

Repair management

Technical advisor

English (asset)

Job description

Come and make a career at Green Tech and apply for our open positions in Quebec and Ontario. Training available!

Number of hours per week

40 hours

Job status

Full time

Day, Week

Intermediate to advanced experience: salary from $23 to $29 per hour

Are you looking for a career and challenges that are EXTRAORDINARY? You’ve found the right place!

Green Tech Groupeis one of the largest John Deere dealerships in Eastern Canada, with 19locations across Quebec and Ontario. Recognized as a leader in sales and service, we pride ourselves on excellence.

Building warm, friendly, and genuine relationships with customers and colleagues in a welcoming work environment will be part of YOUR day‑to‑day. Exciting challenges will allow you to leverage your expertise, knowledge, and skills to find innovative solutions for OUR customers. You’ll also receive training on the biggest name in the agricultural, commercial, and residential equipment industry—JOHN DEERE! You’ll be proud to contribute to essential work and to something bigger than yourself.

WHAT YOU WILL DO:

We know you’re an expert in customer service and repair management, so let’s talk about what makes this position truly EXTRAORDINARY.

Here, you won’t just respond to customer inquiries or generate work orders. You’ll be a cornerstone of a dedicated team focused on delivering exceptional customer experiences, where every interaction is an opportunity to assist, advise, and build lasting trust.

Your role will go far beyond managing repairs and planning schedules. You’ll play a vital part in ensuring customer satisfaction and loyalty, promoting our services, and contributing to their success. In a dynamic environment with opportunities to grow, you’ll have everything you need to thrive with us.

WHAT WE OFFER YOU:

• Group insurance after just 3 months of service to give you peace of mind. Plus, dental coverage and virtual healthcare are included in this package!
• RRSP with employer contributions, so you can build your future while benefiting from company support, after 3 months of service.
• An annual allowance for safety boots, ensuring you’re always well‑equipped and safe.
• Workwear provided, so you’re always ready to take on the day in optimal conditions.
• Paid personal leave, because your well‑being and balance are a priority.
• Access to virtual healthcare, fully covered by the company, allowing you to consult a healthcare professional quickly and easily.
• An Employee and Family Assistance Program, covering all aspects of overall health, providing you with support whenever you need it.
• Exclusive discounts for you and your family, making your purchases more affordable!
• Continuous training, with technical sessions led by our expert trainer and John Deere, ensuring you always stay ahead.

WHAT WE ARE LOOKING FOR IN YOU:

• Experience as a technical advisor (in the agricultural or industrial field) is considered an asset.
• A genuine passion for the agricultural, commercial, or industrial sector.
• Functional English: an asset to serve English‑speaking customers related to the role.
• Strong skills in verbal communication, active listening, understanding customer needs, thoroughness in your research, and a true passion for customer service!

Join our team of over 550 employees and build your EXTRAORDINARY career—with us!

When you submit your personal information directly on the third‑party application management platform or by email, it is collected to manage and evaluate applications for JLD Lague / TransDiff job offers. You have various rights set out in our privacy policy: https://jldl ague.com/privacy-policy . In addition, your information may be communicated outside of Quebec. Please do not include sensitive personal information when you submit your application (profile, CV, cover letter, etc.). For more information or get a copy of the Privacy Policy for employees and candidates, please contact us at [e-mail]

What we offer you!

We offer a range of benefits, some of which are available after the 3 month probation period.

• Ongoing training with our John Deere experts
• Paid personal days off
• Company‑paid RRSP
• Company‑covered virtual medicine
• Company‑covered global health assistance program for employees and their families
• An annual budget for the purchase of work tools

Come and discover your extraordinary team!