Tech Services Operations & Sales Coordinator

Gpconsultants; Town of Slave Lake; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Two weeks paid vacation

Ten days sick leave

Salary negotiable

Job summary

Gpconsultants is seeking an organized admin/operations assistant to handle payments, daily balance, and booking of service calls for Cable/Internet/Phone/DCTS/HD/Upgrades. This role supports technicians by preparing daily schedules and handling equipment flow, with attention to timely collections and customer communications.

You will also manage advertising collateral, track previews, and ensure smooth daily operations including collections and billing tasks.

Responsibilities

• Take payments, balance batch & deposit daily.
• Respond to calls, book connects & service calls.
• Sales of Cable/Internet/Phone/DCTS/HD/Upgrades.
• Track DCT previews, call customers for payments.
• Prepare equipment for the technicians daily, send faulty equipment to repair.
• Set daily schedule for technicians, report technical problems.
• Charge/credit accounts as needed, add & delete to collections list.
• Create and air advertisements on our advertising channel.
• Print collateral, poll PPV and charge as needed.

Job description

Gpconsultants is seeking an organized admin/operations assistant to handle payments, daily balance, and booking of service calls for Cable/Internet/Phone/DCTS/HD/Upgrades. This role supports technicians by preparing daily schedules and handling equipment flow, with attention to timely collections and customer communications.

You will also manage advertising collateral, track previews, and ensure smooth daily operations including collections and billing tasks.