Customer Support / Data Entry Specialist - $210.00/Day

World Web Works; Niagara Falls; On-site; CAD 33,514 - 43,975; Full time

Job summary

A leading solutions provider in the Niagara Falls area is seeking a Customer Support / Data Entry Specialist to manage telecom invoices and ensure their accuracy. This role involves analyzing bills, resolving discrepancies, and working closely with carriers and finance. Ideal candidates will have 1-3 years of financial experience, strong Excel skills, and the ability to work under pressure. Join a dynamic team and contribute to operational efficiency and excellence.

Qualifications

• 1-3 years experience in a financial setting.
• Ability to work in a high-pressure environment.
• Excellent communication skills, both oral and written.

Responsibilities

• Analyze and post Telecom Provider bills.
• Reconcile telecom inventory to invoices.
• Track and resolve billing disputes.

Skills

Proficiency in MS Excel

Excellent communication skills

Strong interpersonal skills

Excellent problem-solving skills

Ability to prioritize tasks

Tools

SAP

Job description

Customer Support / Data Entry Specialist - $210.00/Day

Job Openings Customer Support / Data Entry Specialist - $210.00/Day

About the job Customer Support / Data Entry Specialist - $210.00/Day

Job Summary

The Data Entry Specialist is primarily responsible for Telecom Invoice tracking and accuracy as well as on-time deliverables of monthly Provider billing. Must possess a strong work ethic and the ability to learn quickly as a self-starter.

DUTIES AND RESPONSIBILITIES

• Analyze and post Telecom Provider bills
• Reconcile telecom inventory to invoices including identification of new inventory or changes in the monthly recurring services
• Verify bills for correct pricing
• Tracking and resolving billing disputes/discrepancies with various carriers; present escalation issues, status reports and findings to manager
• Responsible for submitting tax exemption certificates with providers
• Responsible for resolving and closing out Ticket queues
• Interacting closely with external carriers, internal operations, and Finance to address service and billing issues and improve operational procedures and controls
• Process specific Vendor payments and clearing
• Perform other duties as assigned

QUALIFICATIONS

• 1-3 years experience in a financial setting
• Proficiency in MS Excel
• Excellent communication skills, both oral and written
• Ability to effectively prioritize tasks and complete work within required deadlines
• Knowledge in SAP preferred
• Ability to work in a high-pressure environment
• Must have strong interpersonal skills
• Excellent problem-solving skills with the ability to work independently, as well as within a team environment

Candidates from countries whose applications will be rejected.