Client Operations & Admin Coordinator - NA

WorkStaff360 Inc.; Toronto; On-site; CAD 16,000 - 19,000; Full time

Benefits offered by this job

Weeks 1–8: $8 USD/hour

Weeks 9–16: $9 USD/hour

Weeks 17 onwards: $10 USD/hour

Job summary

WorkStaff360 Inc. is seeking an Administrative Assistant to support operations in Toronto, serving North American clients and coordinating with technicians and schedulers.

The role emphasizes strong client communication, data accuracy, and service delivery across multiple channels. Responsibilities include handling inquiries, coordinating routes, managing billing queries, and supporting the Chinese CSR team as needed.

Qualifications

• Previous experience in client management, account management, operations coordination, customer service, or a similar role.
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking abilities.
• Ability to coordinate multiple schedules, teams, clients, and priorities.
• Experience using CRM systems; HubSpot experience is an advantage.

Responsibilities

• Manage and maintain relationships with recurring clients, ensuring high levels of service and satisfaction.
• Engage with new and existing clients to identify service needs and close sales opportunities.
• Coordinate and manage daily service routes and technician schedules.
• Schedule appointments for inspections and services, including mold and lead inspections.
• Prepare and compile reports, including Local Law filings and invoicing.

Skills

Client management

Operations coordination

English communication

Organization

HubSpot experience

Tools

HubSpot CRM

Job description

WorkStaff360 Inc. is seeking an Administrative Assistant to support operations in Toronto, serving North American clients and coordinating with technicians and schedulers.

The role emphasizes strong client communication, data accuracy, and service delivery across multiple channels. Responsibilities include handling inquiries, coordinating routes, managing billing queries, and supporting the Chinese CSR team as needed.