Tech Aide - Various Locations

Insight-Medical-Imaging; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Vacation

Sick Days

Flex Days

RRSP Matching

Job summary

Insight Medical Imaging in Edmonton is seeking full-time Tech Aides to support ultrasound, X-ray and fluoroscopy services at Castledowns, Hermitage, Heritage and Float locations. You will help with patient flow, room turnover and general clinic maintenance to ensure a smooth patient journey.

Required: Grade 12 and at least 2 years of customer service; medical terminology is a plus. An MOA diploma is an asset; ability to lift up to 50 lbs; reliable vehicle preferred.

Qualifications

• Grade 12 graduate.
• Minimum of 2 years of customer service experience with a focus on customer care.
• Knowledge of medical terminology is considered an asset.
• Medical Office Administration diploma is considered an asset.
• Ability to lift up to 50 lbs.
• Reliable vehicle with a valid driver's license is preferred.

Responsibilities

• Chaperone male Ultrasound Technologists for all pelvic exams.
• Clean all change rooms, waiting rooms, and patient rooms, including Ultrasound, X-Ray, and Fluoroscopy rooms.
• Perform hourly clinic cleaning, restock supplies as needed.
• Assist with patient flow by changing and portering patients and updating locations.
• Clean EV probes and test/replace cleaning chemicals as needed.
• Deliver printed baby pictures to obstetrical patients as required.
• Escort obstetrical and X-Ray patients to reception to ensure exams are scheduled.
• Restock clinic and exam room supplies.
• Unpack and verify supply orders, provide packing slips to Site Lead.
• Remove and replace laundry bags throughout the clinic.

Skills

Customer service

Privacy & confidentiality

Time management

Adaptability

Multitasking

Education

Grade 12

Medical Office Administration diploma (asset)

Job description

A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees. With over 650 employees and 20 locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray.

Insight is currently seeking Tech Aides to join our dynamic and expanding team. We have full-time, permanent positions available at the following clinics:

• Castledowns
• Hermitage
• Heritage
• Float (rotating around various locations)

We connect in a meaningful way with:

• Our Patients- being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary.
• Our Physicians- by building a relationship and working together to come up with a timely and accurate diagnosis.
• Our Employees- by creating an approachable environment that encourages professional development and growth.

Insight offers:

• Paid Vacation, Sick Days, and Flex Days
• RRSP Matching

Duties and Responsibilities:

• Chaperone male Ultrasound Technologists for all pelvic exams.
• Clean all change rooms, waiting rooms, and patient rooms, including Ultrasound, X-Ray, and Fluoroscopy rooms (stretchers, machines, chairs, countertops, doorknobs, and handles).
• Perform hourly clinic cleaning, including doors, handles, washrooms (sinks, toilets, dispensers, floors as required), and restock supplies as needed.
• Assist with patient flow by changing and portering patients and updating IDDA with locations.
• Clean EV probes and test/replace HLD chemicals for probe cleaning as needed.
• Deliver printed baby pictures to obstetrical patients as required.
• Escort obstetrical and X-Ray patients to reception to ensure routine and follow-up exams are scheduled.
• Restock clinic and exam room supplies, including table paper, towels, gel, pillowcases, probe covers, wipes, cleaning cloths, gowns, sanitizer, and other items as needed.
• Unpack and verify supply orders, ensuring packing slips are provided to the Site Lead.
• Remove and replace laundry bags throughout the clinic.

Note: the above statements are intended to describe the general nature and level of work being performed by the incumbent of this job; they are not intended to be an exhaustive list of all responsibilities and activities required of this position.

Skills:

• Ability to work in a fast paced/high stress environment.
• Self motivated with the ability to recognize and manage multiple priorities.
• Effective time management and decision-making skills
• Willingness to adapt as the role evolves and changes.
• Proven track record in maintaining privacy and confidentiality when dealing with sensitive information.

Qualifications

• Grade 12 graduate
• Minimum of 2 years of customer service experience with a focus on customer care
• Knowledge and understanding of medical terminology are considered an asset.
• Medical Office Administration diploma is considered an asset.
• Ability to lift up to 50 lbs.
• Reliable vehicle with a valid driver's license is preferred.

Insight Medical Imaging is an equal opportunity employer committed to providing and maintaining a fair, equitable, and diverse workforce. All qualified candidates are encouraged to apply.

We thank all applicants for their interest. Only those selected for an interview will be contacted.