Team Leader (Operations Supervisor)

ID Logistics Canada; Halifax; On-site; CAD 36,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Dynamic warehouse environment

Job summary

ID Logistics Canada is seeking a Warehouse Team Leader at our Halifax, NS location to oversee daily operations in a fast-paced 3PL environment. You will supervise warehouse associates, drive productivity, safety, and service targets while promoting a culture of accountability.

The ideal candidate has prior Amazon fulfillment experience and a strong grasp of lean processes, KPIs, and WMS/RF systems. We value hands-on leadership, effective communication, and a track record of continuous

Qualifications

• Mandatory: Previous Amazon (warehouse or fulfillment center) experience.
• 2–5 years of experience in warehouse operations, logistics, or distribution.
• 1–3 years of leadership or supervisory experience.

Responsibilities

• Supervise and lead a team of warehouse associates (picking, packing, shipping, receiving).
• Assign daily tasks and monitor workflow to meet productivity and SLAs.
• Drive performance through coaching, feedback, and accountability.
• Lead daily shift huddles and communicate key operational updates.
• Track and manage KPIs (UPH, order accuracy, on-time shipping).
• Implement continuous improvement using Lean and Amazon-style best practices.

Skills

Leadership

Communication

Problem-solving

Education

High school diploma (required)

Post-secondary education asset

Tools

WMS

RF scanners

Job description

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

As we aim to accelerate growth in Canada, we are actively seeking a Warehouse Team Leader to support our growth at our new Halifax, NS location.

About the Role

We are seeking a results-driven Warehouse Team Leader to oversee daily operations within a fast-paced 3PL distribution environment. The ideal candidate brings prior experience working at Amazon, with a strong understanding of high-performance warehouse standards, lean processes, and productivity metrics.

As a frontline leader, you will supervise associates, drive operational excellence, and ensure safety, quality, and service targets are consistently met.

Key Responsibilities

Operations & Team Leadership

• Supervise and lead a team of warehouse associates (e.g., picking, packing, shipping, receiving)
• Assign daily tasks and monitor workflow to meet productivity and service level agreements (SLAs)
• Drive performance through coaching, feedback, and accountability
• Lead daily shift huddles and communicate key operational updates

Performance & Productivity Management

• Track and manage KPIs such as:
• Units per hour (UPH)
• Order accuracy
• On-time shipping
• Implement continuous improvement initiatives using Lean and Amazon-style best practices
• Identify bottlenecks and optimize processes to improve throughput

Health & Safety Compliance

• Enforce compliance with the Ontario Occupational Health and Safety Act (OHSA)
• Promote a strong safety culture on the warehouse floor
• Conduct safety audits, incident reporting, and corrective actions
• Ensure proper use of equipment and PPE

Employee Engagement & Relations

• Foster a positive, inclusive, and high-performance team environment
• Address employee concerns and resolve conflicts promptly
• Support attendance management and progressive discipline in line with company policy and Ontario regulations
• Recognize and reward strong performance

Training & Development

• Train new hires on warehouse processes, systems, and safety standards
• Cross-train associates to ensure operational flexibility
• Mentor team members for career growth and advancement

Warehouse Systems & Technology

• Utilize Warehouse Management Systems (WMS), RF scanners, and reporting tools
• Leverage experience with Amazon systems/processes (e.g., rate tracking, workflows, standard work)
• Ensure accurate inventory handling and system updates

Qualifications

Education & Experience

• High school diploma required; post-secondary education is an asset
• Mandatory: Previous experience working at Amazon (warehouse or fulfillment center)
• 2–5 years of experience in warehouse operations, logistics, or distribution
• 1–3 years of leadership or supervisory experience

Skills & Knowledge

• Strong understanding of high-volume, fast-paced warehouse environments
• Proven ability to manage productivity metrics and KPIs
• Familiarity with Lean principles and continuous improvement
• Knowledge of Ontario health & safety regulations
• Experience with WMS systems and RF technology
• Strong leadership, communication, and problem-solving skills

Working Conditions

• On-site role within a warehouse environment
• Requires standing, walking, and occasional lifting
• Exposure to varying temperatures depending on warehouse conditions
• Results-driven and performance-oriented mindset
• Strong leadership and team development skills
• Ability to thrive under pressure in a high-volume operation
• Adaptability and continuous improvement focus
• Attention to detail and operational discipline

What We Offer

• Competitive salary and performance incentives
• Career growth opportunities within a growing 3PL organization
• Fast-paced, dynamic warehouse environment

Compensation:

$26-28/hour

Health Benefits: effective as of hire date

Retirement Plan: effective as of hire date