General Manager

Lineage; Delta; On-site; CAD 91,400 - 142,700; Full time

Benefits offered by this job

Medical, dental, and life insurance benefits

RRSP matching

Paid time off

Job summary

Lineage is seeking an Operations Manager in Delta, Canada, to lead a dynamic warehouse facility. You will oversee multiple operations, focusing on safety, compliance, and operational excellence. This role requires strong leadership and the ability to drive results, manage teams, and ensure high standards of quality.

Your mission will include developing teams, managing budgets, and strengthening customer relationships while championing safety and quality in the workplace. A Bachelor's degree and 4+ years of relevant experience are required.

Qualifications

• 4+ years of Operations Management experience in Supply Chain or related field.
• Strong experience managing in a unionized environment.
• Proven ability to develop and execute strategic plans.

Responsibilities

• Recruit, train, coach, and develop high-performing teams.
• Deliver on critical KPIs including Labor to Revenue and customer service standards.
• Champion food safety, quality standards, and regulatory compliance.

Skills

Operations Management

Strategic Planning

Union Management

Financial Acumen

Lean Six Sigma

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office

Warehouse Management Systems (WMS)

Job description

Overview

Lead. Optimize. Grow. Are you ready to take full ownership of a high‑impact operation and drive real results? This is your opportunity to lead a dynamic warehouse facility where strategy meets execution and where your leadership directly impacts performance, people, and profitability. If you thrive in fast‑paced environments, understand the dynamics of union operations, and want full ownership of an operation, you will provide strategic direction and hands‑on operational leadership for a small‑to‑mid‑size warehouse with broad responsibilities and complexity. You’ll own the operation end‑to‑end while ensuring safety, compliance, and operational excellence remain at the forefront. In this role you will oversee multiple facilities across our British Columbia region.

Key Responsibilities

Leadership & Team Development

• Recruit, train, coach, and develop high‑performing teams.
• Provide ongoing performance feedback to drive productivity and engagement.
• Build a culture of accountability, safety, and continuous improvement.
• Lead within a unionized environment, partnering effectively with union representatives and ensuring compliance with collective bargaining agreements.

Operational & Financial Performance

• Deliver on critical KPIs including Labor to Revenue (LTR), truck turn times, and customer service standards.
• Analyze warehouse activities and costs to identify process improvements.
• Manage budgets, capital expenditures, material handling equipment, and space utilization.
• Drive bottom‑line results through strategic planning and execution.

Business Growth & Customer Focus

• Partner with Sales to support marketing and new account strategies.
• Participate in prospecting, sales calls, rate development, contract negotiation, and closing.
• Strengthen customer relationships and ensure service excellence.

Safety & Quality Excellence

• Champion food safety, quality standards, and regulatory compliance.
• Support proper receipt, storage, handling, and distribution processes.
• Ensure employee health and safety in both cold and dry storage environments.

What You Bring

• Bachelor’s Degree (or equivalent experience).
• 4+ years of Operations Management experience in Supply Chain or related field.
• Strong experience managing in a unionized environment (highly preferred).
• Proven ability to develop and execute strategic and annual operational plans.
• Strong financial acumen and cost management expertise.
• Experience with Lean, Six Sigma, or continuous improvement methodologies.
• Demonstrated leadership experience managing and developing operational teams.
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
• Strong communication skills — able to present technical information to diverse audiences.
• Analytical mindset with the ability to navigate ambiguity.

Pay Range

$91,400.00 – $142,700.00

Benefits

• Safe, stable, reliable work environments.
• Medical, dental and basic life and disability insurance benefits.
• RRSP matching.
• Paid time off.

Equal Employment Opportunity

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.