Senior Warehouse Operations Supervisor

Congebec Inc; Mississauga; On-site; CAD 70,000 - 100,000; Full time

Job summary

Congebec Inc in Mississauga and Etobicoke is seeking a Senior Operations Supervisor to lead warehouse operations with a strong on-floor presence, guiding workflow, and coordinating day, afternoon, and night shifts. You will drive safety, quality, and customer service objectives, coach leads and staff, and ensure efficient labor utilization while maintaining compliance with OHS and HACCP standards.

This hands-on role requires excellent communication, cross-site collaboration, and the ability to

Qualifications

• Minimum 3–5 years of experience in warehousing or distribution.
• Experience in a multi-temperature environment is an asset.
• Proven experience in managing, leading, and supervising staff.

Responsibilities

• Lead warehouse operations with a strong on-floor presence and oversee daily activities across shifts.
• Direct, coordinate and monitor productivity, safety, quality and customer service objectives.
• Manage workflow and labor allocation to support changing operational demands.
• Assign tasks, provide real-time direction to teams across shifts and sites.
• Monitor performance and take corrective action to resolve bottlenecks or disruptions.
• Support Mississauga and Etobicoke facilities as needed and maintain policy compliance.
• Plan and direct operations to achieve warehouse objectives across all functions.
• Coach and develop leads and staff through hands-on supervision and feedback.
• Ensure HR processes, staffing, training, safety, and labor relations are handled effectively.

Skills

On-floor leadership

Supervisory experience

Strong communication

Team development

Problem solving

OHS knowledge

English fluency

French (asset)

Multi-shift leadership

Education

Secondary study diploma

Post secondary diploma in related field

Tools

Warehouse management systems (WMS)

Job description

Join our growing team as a Senior Operations Supervisor and take a hands-on leadership role in driving warehouse performance, employee engagement, and operational excellence. This position requires a strong presence on the warehouse floor, managing workflow, assigning work, supporting day, afternoon, and night operations, and providing leadership across both our Mississauga and Etobicoke facility.

Your primary responsibilitywould be toleadand oversee daily warehouse operations by managing workflow, assigning work, and ensuring operational, safety, quality, and customer serviceobjectivesare achieved. This is a hands-on leadership role requiring a strong presence on the warehouse floor, providing direction and support to teams across multiple shifts andsites.

Operations

Lead warehouse operations through a strong and consistent on-floor presence.

Direct, coordinate, andmonitordaily operational activities to ensure productivity, efficiency, service quality, and safetyobjectivesare achieved.

Manage workflow and labor allocation across departments to support changing operational demands.

Assign work, prioritize tasks, and provide real-time direction to employees and teamleadsthroughout each shift.

Monitor operational performance and take immediate corrective action to resolve bottlenecks, productivity concerns, or service disruptions.

Support operations across both the Mississauga and Etobicoke facilities as business needs require.

Ensuretheapplicationofmethods,systems,andprocedurestomanagehumanresources,financialandmaterialresourcesinaproductiveandprofitablewayincompliancewithlaws,regulations,andcorporativeprocedures.

Ensurerespectforpolicies,procedures,standards,andregulationsinforceinwarehouses(OHS,BRCGSstandards,HACCP,etc.).

WorkManagement

Plan,organize,direct,andcontrolalloperationstoachievetheobjectivesspecifictothewarehouse.

Provide leadership and oversight for employees working across multiple shifts, including days, afternoons, nights, and weekends.

Maintain a regular and visible presence in operational areas to support employees, address concerns, and promote accountability.

Coach, mentor, and develop leads, and warehouse employees through direct observation and interaction on the floor.

Ensurethemaintenanceanddevelopmentofworkteamsapplyinghumanresourcesprocesses,suchasstaffing,integrationandtransferofemployees,skillsdevelopment,performancemanagement,laborrelationsandhealthandsafety.

Mobilizeandempowertheorganizationtoensuretheachievementofobjectivesandreportregularlyandtoadequatestaffontheresults.

Support the Operations Leader in Information System Management, Budgeting,Sales, Customer Service and Equipment and BuildingMaintenanace.

Aspartofitsfunctions,participateandcollaboratecloselywithlocal,professional,civicandcommercialassociations.

Carryoutallotherrelatedtasks.

TRAININGANDPROFESSIONALEXPERIENCE

Secondary study diplomais mandatory. Post secondary diploma in a related field or a combination of relevant education, training and experience may be considered.

Minimumofthree(3)to five (5)yearsofexperienceinthefieldof warehousing or distribution.

Experience in multitemperature environment is considered an asset.

Proven experiencemanaging, leading, and supervising staff.

SKILLSREQUIRED

Strong supervisoryand operational leadershipskills with the ability tomanage teams through active floor presence and engagement.

Ability to develop strong teams while managing employees on multiple shifts.

Excellent verbal and written communication skills including the ability to write and verbally communicate to a variety of audiences.

Strong interpersonal skills with the ability to work collaboratively andmaintainpositive working relationships.

Excellent analytical, decision making and problem-solving skills.

Ability toestablishpriorities among competing demands to organize and manage multiple projects/activities effectively and efficiently, while meeting deadlines.

Ability to pay attention to detail to ensure accuracy and thoroughness of work.

Knowledge of procedures, quality standards, laws, and regulations such as OHS, BRCGSstandards, HACCP, etc. is essential.

Knowledge of diverse warehouse management systems is considered an asset.

REQUIREMENTSFORHIRING

Excellent spokenandwrittenEnglish is mandatory, and French would be considered an asset.

General knowledgein healthandsafetystandards in a warehouse environment.

Frequent walking throughout warehouse facilities and extended periods of standing arerequired.

Must be able toworka flexible schedule and provide leadership supportacross day, afternoon, night, and weekend shifts based on operational requirements.

Must be able to travel regularly between the Mississauga and Etobicoke locations.