Team leader, Management support and expertise support

Desjardins Group; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services organization in Canada seeks a team leader for a 12-month temporary position. The successful candidate will manage a technical team, ensuring the successful execution of projects and fostering a positive work environment. Applicants should possess a college diploma and relevant experience, with language proficiency in both French and English.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• A minimum of two years of relevant experience.
• Knowledge of French is required.
• Advanced proficiency of English due to role requirements.

Responsibilities

• Provide management support and coordinate technical activities.
• Help develop training and strategies for team members.
• Manage project timelines and budgets.

Skills

Action oriented

Customer Focus

Engagement

Nimble learning

Education

College diploma in a related field

Job description

Temporary position for 12 months

The work mode arrangement for the position is full-time on site

As a team leader, you provide management support for the team. You coordinate your unit’s technical activities, action plans and initiatives. You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress. You support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures. You serve as technical collaborator for your unit and practitioners. More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed.

• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.

• Help develop training and skills development strategies and action plans for team members.

• Help resolve complaints and problems in accordance with the organization’s practices.

• Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field

• A minimum of two years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Directs work, Engagement, Nimble learning

#LI-Onsite

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management support and expertise support (FG)

Unposting Date

2025-06-23