Manager, Clinical Services

The Ottawa Hospital; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

The Ottawa Hospital seeks a 'Manager, Clinical Services' for their Neonatal Intensive Care Unit. This mid-senior level role focuses on leading a multidisciplinary healthcare team to ensure high-quality patient care. Baccalaureate in Health or Administration is required, with preference for a Master's. Join us in providing exceptional care and support for the community.

Benefits

Comprehensive benefits package

Defined Benefit Pension plan

Health and Wellness resources

Opportunities for personal and professional development

Qualifications

• Minimum of five years of healthcare experience in acute care.
• Registered Health Professional eligible to practice in Ontario.
• Strong leadership skills to support staff.

Responsibilities

• Oversee clinical services in the Neonatal Intensive Care Unit.
• Ensure high-quality patient care and collaboration with departments.
• Foster professional development among staff.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Negotiation

Education

Baccalaureate Degree in a Health Profession or Health Administration

Master's Degree in Management, Nursing or Administration (preferred)

Job description

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About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information

The Ottawa Hospital is seeking a Manager, Clinical Services to join our team. This role involves overseeing clinical services with the Maternal Newborn & Gynecology integrated system of care; specifically the Neonatal Intensive Care Unit.

The Manager, Clinical Services provides effective and efficient delivery of clinical services to the patient population through the management of a multidisciplinary health care team. The Manager will be responsible for ensuring the delivery of high-quality patient care and collaborating with various departments to enhance service delivery and excellence. In addition, this position fosters opportunities for professional development/growth of all staff, including students, within their department.

The Manager, Clinical Services promotes the delivery of evidence-based practice for clinical interventions through utilization of available research/research development and evaluation. This position will also foster an environment of interdisciplinary cooperation within the clinical program, in which they are consistent with a just culture and the values of The Ottawa Hospital.

What You Will Bring

• Baccalaureate Degree in a Health Profession, Health Administration or a related field;
• Registered Health Professional eligible to practice in Ontario;
• Minimum of five (5) years of healthcare experience in diverse positions in an acute care hospital setting;
• Progressive leadership experience;
• Strong leadership skills to support and provide direction to staff in a highly stressful and rapidly changing environment;
• Proven ability in working effectively with all members of health care team;
• Excellent oral/written communication skills;
• Excellent organizational, interpersonal, problem solving, negotiation, conflict resolution and decision making skills;
• Knowledge of statistics and ability to analyze fiscal patient care data;
• Knowledge of Hospital policies and procedures, relative legislation, collective agreements and standards of practices;
• Knowledge of other health care disciplines and their role in patient care;
• Knowledge and application of financial stewardship;
• Knowledge and application of various technologies;
• Ability to maintain a high level of concentration in a busy working environment.
  
  
  

You will stand out with:

• Master's Degree in a Management, Nursing or Administration related program;
• Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).
  
  
  

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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