Team Lead, Specialized Services

Bissell Centre; Edmonton; Hybrid; CAD 36,000 - 39,000; Full time

Benefits offered by this job

Paid vacation 3 weeks

Health maintenance days

Extended health, dental, and vision

Life insurance and ADD

Employee assistance program

Staff events and discounts

Job summary

Bissell Centre in Edmonton is seeking a Team Lead for Specialized Services to support the implementation and administration of Fetal Alcohol Spectrum of Services and Family Support programs. You will supervise a team of support staff, collaborate on case plans, and help participants achieve housing and sustainable livelihoods.

The role requires a degree or diploma in social sciences or related discipline, supervisory experience, and a valid driver’s license with access to a vehicle.

Qualifications

• Minimum 1-year Supervisory experience
• Degree or Diploma in Social Science, social work, human services or related discipline
• Alberta Class 5 License, Satisfactory Driver’s Abstract, and a vehicle

Responsibilities

• Assist manager in implementing and administering Fetal Alcohol Spectrum of Services and Family Support programs
• Supervise a team including FASS System Navigator, FASS Advocates, Family Support Services, and Casual Support Staff
• Coordinate caseload reviews and transfers with Manager and FASD System Navigator
• Facilitate case management meetings and oversee staff orientation and day-to-day supervision

Skills

Supervisory experience

Driver's license

Education

Degree or Diploma in Social Science, social work, human services or related discipline

Job description

Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual. Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our Community to secure housing and build sustainable livelihoods. Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Team Lead, Specialized Services to join our dedicated Specialized Services team as we journey with the Community towards an elimination of poverty. If you’re ready to bring your heart to a fast-paced, collaborative environment, join us in making an impact in our community.

How You’ll Make an Impact?

The Team Lead, Specialized Services is responsible for assisting the manager in the implementation and administration of the Fetal Alcohol Spectrum of Services and Family Support programs. The Team Lead works to supervise a team of support staff which includes FASS System Navigator, FASS Advocates, Family Support Services, and Casual Support Staff, performance and development.

• Support staff to work with participants regularly to collaboratively set goals, develop a care plan, evaluate success, and revise a plan accordingly.
• Assist staff with implementation of participant’s case plan through role-modeling, teaching, information, brokering, advocacy, and providing practical assistance.
• Identify opportunities to assess and enhance participants’ readiness to make positive changes and increase self-reliance.
• Coordinate caseload reviews and transfers with Manager and FASD System Navigator
• Facilitate case management meetings with direct support of staff and other service providers as needed.
• Oversee orientation, training, and day-to-day supervision of direct report staff and volunteers

What You’ll Bring?

• Degree or Diploma in Social Science, social work, human services or related discipline
• Employees with Social Work Diploma/Degree are required to provide and maintain ongoing registration, in good standing, with Alberta College of Social Workers (ACSW) as per Alberta Health Professionals Act
• Minimum of 3 years relevant employment experience (e.g., high-risk populations, case management, Fetal Alcohol Spectrum Disorder, housing vulnerable individuals, mental health, and addictions).
• Minimum 1-year Supervisory experience
• Alberta Class 5 License, Satisfactory Driver’s Abstract, and a vehicle

Why Choose Bissell Centre?

At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture. We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing. We offer a competitive Total Rewards package that reflects our commitment, including:

• Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.
• Health Maintenance Days (in addition to vacation)
• Extended health, dental, and vision coverage for you and your family
• Health Spending Account
• Life insurance and ADD for you and your dependents
• Benefits coverage during maternity/parental leave
• Employee and Family Assistance Program (supporting mental and physical wellbeing)
• Staff events, committees and celebrations
• Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more
• Paid time off for optional general holidays

What You’ll Need Before Starting?

• Valid Driver’s License
• Valid Registration for Vehicle
• $2 Million Liability Auto Insurance

Wage: $26.70/hr

Application Deadline: October 30th, 2026

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

We thank all applicants for their interest. However, only candidates selected for interviews will be contacted.