Team Lead

DGA Careers Inc.; Markham; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Health & dental after 3 months

Hybrid work model

Uncapped commissions

Job summary

DGA Careers Inc. is seeking a Team Lead & Business Development Manager to lead a six-person personal lines team and manage Group and Private Client portfolios. You will guide, not micromanage, and report to a senior leader alongside other team leads as part of a hybrid GTA-based role.

The role includes client relationship management, recruitment support, and event representation. Base salary with uncapped earning potential and company-paid health benefits after three months.

Qualifications

• Active RIBO license is required.
• Demonstrated leadership experience in a brokerage.
• 5–7 years in personal lines within a brokerage.

Responsibilities

• Lead and mentor a team of six personal lines account managers.
• Oversee group and private client portfolios and relationships.
• Coordinate recruitment, onboarding and training activities.
• Represent the brokerage at networking events and group client functions.

Skills

RIBO license

Leadership

Personal lines

Group & affinity

Relationship management

Job description

Team Lead & Business Development Manager, Private Client & Group

GTA | Hybrid | Personal Lines | Brokerage

DGA Careers is partnering with a well-established independent insurance brokerage on a new leadership opportunity. This role combines team leadership, group relationship management and private client marketing, and it offers real income upside beyond base salary.

About the Role

You will lead an established team of six personal lines account managers, four of whom are long-tenured and highly independent and take ownership of the brokerage's Group and Private Client portfolios. You will be a supportive guide rather than a micromanager, and you will report to a senior leader alongside other team leads.

What You’ll Do

• Lead, mentor and support a personal lines account management team, with light-touch coaching and guidance
• Manage day-to-day team matters such as vacation scheduling and coverage, and keep everyone informed and aligned
• Serve as first-level escalation for complex accounts, coverage questions and client issues
• Help with recruitment, onboarding and training

Group

• Act as the main relationship holder for the brokerage's affinity and group clients, including managers and key stakeholders
• Represent the brokerage at networking events, industry functions and group client events (typically two or three a year)
• Oversee group quoting, with support from other team members
• Pursue new group opportunities if you’re entrepreneurial. This is a bonus rather than the primary function, and it carries additional commission

Private Client

• Act as the liaison between the brokerage's producers and premier high-net-worth carriers for quote submissions
• Review submissions, spot gaps or missing information, and guide producers on what the carriers will require
• Support the account manager who services existing private client house accounts
• Help grow the private client book through referrals and existing relationships

What You Bring

• Active RIBO license
• 5–7 years of personal lines experience in a brokerage environment. Direct writer-only backgrounds are not a fit.
• Prior leadership, team lead or management experience
• Familiarity with high-net-worth or premier personal lines carriers (Chubb, Ovation, Prestige or similar). Deep expertise isn’t required, but you should understand what these carriers offer and what they ask for.
• Understanding of how group and affinity programs work is an asset
• Strong interpersonal skills: personable, comfortable meeting people at events, and able to build trust with group leaders
• Leadership presence and a collaborative, supportive style
• Solid analytical, organizational and problem-solving skills, and comfort with insurance management systems
• Base salary of approximately $90,000–$100,000, with flexibility depending on experience
• Uncapped earning potential: commission of 40% on new business and 25% on renewals for business you bring in and manage.
• Company-paid health and dental after three months

Work Arrangement

• Hybrid: four days a week in the office, including Mondays and Fridays. Full-time in office initially during onboarding.