Talent Development Specialist

Avenue.io Inc.; Medicine Hat; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Employer-contributed pension plan

Job summary

South Country Co-operative Ltd. is seeking a Talent Development Specialist to join our Talent & Culture team. This on-site role in Medicine Hat focuses on designing and delivering learning programs that grow teams, leaders, and engagement across locations.

You will partner with leaders to identify training needs, create blended learning solutions, and drive onboarding, performance management, and succession initiatives to strengthen leadership capacity and organizational performance.

Qualifications

• Bachelor's degree in Education, Commerce or Human Resources with 4-6 years of relevant experience.
• Experience in facilitation, learning design, talent management, onboarding and engagement.
• Experience delivering both in-person and virtual learning, and using LMS for tracking.

Responsibilities

• Design, develop, and deliver onboarding, leadership development and Team Member growth programs.
• Conduct training needs assessments and partner with Team Leaders to address skill gaps.
• Improve onboarding processes using feedback and survey insights.
• Facilitate trainings and workshops, coordinate logistics and teaching methods.
• Maintain LMS records and generate participation reports for data-driven improvements.
• Advise Team Members and leaders on career development and learning pathways.
• Collaborate to manage training budgets and education assistance programs.

Skills

Facilitation

Learning design

Talent management

Onboarding

Team member engagement

Leadership coaching

Education

Bachelor's degree in Education

Bachelor's degree in Commerce

Bachelor's degree in Human Resources

Tools

Learning Management System (LMS)

Digital learning platforms

Job description

South Country Co-op is currently seeking a collaborative, people-focused, and innovative individual to join our Talent & Culture team as a Talent Development Specialist. This full-time, permanent position will be based on-site at our Business Support Centre in Medicine Hat, Alberta. If you are passionate about building awesome teams, supporting Team Member growth, and creating impactful learning experiences, we want to hear from you.

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.southcountryco-op.crs.

What you’ll do:

As a Talent Development Specialist, you will play a key role in shaping a culture of growth and success at South Country Co-op. You’ll design and deliver learning and development strategies that build awesome teams, inspire Team Members, and strengthen leadership capacity. Partnering with Team Leaders, you will identify training needs, conduct assessments, and create engaging programs in areas such as performance management, succession planning, competency development, onboarding, and Team Member engagement. Through meaningful learning experiences and a strong leadership pipeline, you will help foster a motivated, capable workforce that communicates effectively, stays customer focused, and lives our core values driving consistent Team Member, customer, and member experiences and contributing to overall organizational performance.

You will also be responsible for:

Training and Development:

• Design, develop, and deliver engaging learning programs, including onboarding, leadership development, and Team Member growth, aligned with organizational goals, values, and brand.
• Create practical, blended learning solutions (in-person, virtual, coaching, e-learning) with supporting content such as facilitator guides and e-modules.
• Conduct training needs assessments, analyze feedback, and partner with Team Leaders to address skill gaps and enhance organizational performance.
• Continuously improve onboarding processes using Team Member feedback and survey insights to increase engagement, retention, and alignment with company culture.
• Facilitate training sessions and workshops, coordinating logistics and leveraging a range of instructional techniques.
• Maintain and track learning programs and participation through the LMS, generating reports and ensuring data-driven program improvements.
• Advise Team Members and Team leaders on career development, learning pathways, and high-potential talent programs, promoting continuous growth.
• Collaborate with Team leaders and FCL to manage training budgets, education assistance programs, and compliance with organizational policies.

Succession Planning:

• Develop and implement a robust succession planning strategy to ensure South Country Co-op has a strong pipeline of talent for critical roles and future growth.
• Identify key positions, assess potential successors, and maintain up-to-date succession data aligned with organizational strategy and leadership goals.
• Partner with Team Leaders and the ELT to validate succession plans, discuss high-potential Team Members, and address gaps or risks.
• Support successors with tailored development plans, coaching, and career readiness to prepare them for future roles.
• Regularly review and update job profiles, track successor progress, and provide insights on readiness, gaps, and risks to leadership.

Talent Development:

• Assist the VP of Talent and Culture in developing and implementing strategic training and development initiative.
• Recommend and manage Team Member courses, assign learning plans, and track progress to support skills and competency growth.
• Colaborate with FCL to roll out new training programs and ensure successful implemention.
• Support Team Leaders in creating and guiding Individual Development Plans, recommending relevant tools, courses and competencies.
• Maintain and enhance the IDP process by providing tools, training, and coaching for Team Leaders, tracking progress against succession planning, and facilitating meaningful career development conversations.

Who you are:

The sucessful candidate must possess a bachelor's degree in Education, Commerce or Human Resources with 4-6 years of relevant experience ( a combination of relevant education and experience may be considered). Applicants should possess in-depth knowledge of Facilitation, Learning Design, Talent Management practices, Onboarding, Training and Development with a strong focus on modern solutions that support Learning, Performance Management, Retention, Onboarding practices and Team Member Engagement.

• Experience in design and delivery style for face to face/virtual facilitation and digital learning.
• Experience in conducting needs analysis and applying adult learning principles.
• Led and successfully delivered simultaneously end to end learning solutions.
• Knowledge of Human Resources, and Talent Management practices.
• Experience in managing and curating content and use of Learning Management Systems.
• Committed to continuous lifelong learning to support innovation within role.
• Knowledge of Alberta employment legislation, law, and Human Rights.
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse and collaborative environment.
• Highly effective analytical thinking, planning, prioritization, multi-tasking, time management and execution skills to meet deadlines.
• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills.
• Ability to travel to all locations, as required, with occasional evenings, weekends and overnight stays
• Hold a valid Class 5 driver’s license with a clean abstract.

Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities to grow and develop and to foster a culture of teamwork and innovation.