Learning & Development Specialist

Calgary Co-op; Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading retail co-operative in Calgary is seeking a Learning & Development Specialist to design and deliver organizational development programs. Ideal candidates will have strong experience in human resources, instructional design, and talent management. This role is integral in developing both in-person and online learning solutions. Competitive compensation and a supportive work culture are provided.

Qualifications

• 3 to 5 years in human resources or learning and development.
• Experience in developing learning programs.
• Strong advisory experience in talent management.

Responsibilities

• Design and implement development programs.
• Conduct learning needs assessments.
• Facilitate in-person and online learning sessions.

Skills

Adult learning theory

Instructional design

Consultation skills

Communication skills

Change management

Stakeholder engagement

Microsoft Office Suite

Education

Post-secondary education in Human Resources or Education

Bachelor’s degree in Human Resources or related field

Post-secondary education in Adult Learning or Instructional Design

Tools

eLearning software

Learning Management Systems

Articulate 360

Camtasia

Vyond

Captivate

Job description

Join to apply for the Learning & Development Specialist role at Calgary Co-op.

Calgary Co-op is seeking a Learning & Development Specialist responsible for designing, developing and delivering organizational development programs.

Responsibilities

• Design and implement people development programs and initiatives to support employee and leadership development, succession planning and talent management.
• Provide consultative and advisory support to the business in talent management programs.
• Conduct learning needs assessments, identify gaps and present recommendations.
• Create online courses, microlearning assets, workshops, presentations, reference guides and other learning materials.
• Facilitate meetings, deliver online and in person learning programs related to organizational needs.
• Research and apply a variety of learning technologies and methodologies to address development needs.
• Evaluate learning solutions, including in-house and third-party learning programs.
• Support the implementation of the training calendar including liaising with facilitators, managing training registrations, answering inquiries, logistics and planning.

Minimum Qualifications

• Post-secondary education specializing in Human Resources, Education, or related field (diploma, certificate or degree) combined with 3 to 5 years of experience in human resources or learning and development. An equivalent combination of directly related post-secondary education and experience may be considered.
• Strong knowledge in the areas of adult learning and instructional design theory and application.
• Experience providing advisory service to the business in talent management and learning and development.
• Experience working with eLearning software and Learning Management Systems.
• Demonstrated experience developing in person and on-line learning programs.
• Working knowledge of Talent Management programs and Human Resources processes.
• Excellent written and verbal communication skills.
• Exceptional consultation, presentation, and facilitation skills.
• Strong change management and stakeholder engagement skills.
• Proficiency in Microsoft Office Suite.

Desirable Qualifications

• Bachelor’s degree in human resources, Education or related field.
• Post-secondary education in Adult Learning or Instructional Design.
• Experience developing eLearning courses using Articulate 360 (Storyline, Rise) or comparable authoring tools, Camtasia, Vyond, Captivate, or graphic/video editing software.
• Human Resources or training experience in unionized environment.
• Chartered Professional in Human Resources (CPHR) designation.

About Calgary Co-op

Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore, that include food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores. We also own and operate Community Natural Foods and Beacon Pharmacy. With over 456,000 members, 3,530 employees, assets of $757 million and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members. We are proud recipient of Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however only those being considered for an interview will be contacted.