Supervisor

Tim Hortons; Medicine Hat; On-site; CAD 26,000 - 27,000; Full time

Benefits offered by this job

Employee and Family Assistance Program

Team Member Volunteer Program

Long Term Service Awards

Career and Development Opportunities

Job summary

South Country Co-op in Medicine Hat, AB, is seeking a Liquor Store Supervisor to oversee daily operations, ensure exceptional customer service, and maintain inventory and displays at the Northlands Liquor Store. The role requires leadership, ProServe certification, and a strong knowledge of alcohol products.

The position offers full-time hours, a competitive hourly rate, and opportunities for career development within the co-op. Availability includes days, evenings, and weekends.

Qualifications

• Must be at least 18 years of age.
• Minimum 2 years of retail experience, including 1 year in a supervisory or leadership role.
• Ability to lift up to 50 lbs repeatedly and work in a fast-paced setting.
• Valid ProServe Certificate.
• Strong knowledge of wine, spirits, craft beer, and other alcoholic products.
• Complete understanding of Alberta Liquor Regulations and Legislations.
• Skilled in cash handling, scheduling, and inventory procedures.
• Computer proficiency, including Microsoft Word, Excel, and Outlook.
• Strong leadership, coaching, and communication skills.
• Proven ability to work in a team environment and engage multi-generational teams.
• High level of professionalism, integrity, and organizational skills.
• Exceptional time management and customer service abilities.

Responsibilities

• Provide world-class customer service to all guests
• Supervise daily operations of the liquor store, supporting the Liquor Manager
• Receive, stock, and merchandise liquor products in accordance with guidelines
• Create end cap displays and maintain appealing product presentations
• Monitor and uphold store policies, safety, and liquor handling standards
• Operate the POS system and handle all types of transactions accurately
• Educate customers on the benefits of membership in South Country Co-op

Skills

Customer service

Supervisory experience

Cash handling

Inventory procedures

Microsoft Word/Excel/Outlook

Team leadership

Communication

Education

ProServe Certificate

Tools

POS system

Job description

CA$19.00–CA$19.75 hourly

Full-time

South Country Co-op is currently seeking a customer-focused and team-oriented Supervisor to join our team at the Northlands Liquor Store located in Medicine Hat, AB. If you’re passionate about providing exceptional customer experiences, we’d love to hear from you!

Reporting to the Liquor Manager, the Liquor Supervisor is responsible for overseeing the day-to-day operations of the liquor store, ensuring exceptional service, efficient merchandising, accurate inventory management, and a clean, organized work environment.

Key Responsibilities:

• Provide world-class customer service to all guests
• Supervise daily operations of the liquor store, supporting the Liquor Manager
• Receive, stock, and merchandise liquor products in accordance with guidelines
• Create end cap displays and maintain appealing product presentations
• Support inventory management and ordering processes
• Experience motivating & coaching employees; able to identify measures of performance and actions needed to improve or correct performance.
• Perform till counts, manage deposits, and complete daily paperwork
• Maintain cleanliness and organization of the store
• Ensure compliance with Alberta Liquor Regulations and legislations
• Operate the POS system and handle all types of transactions accurately
• Monitor and uphold store policies, safety, and liquor handling standards
• Educate customers on the benefits of membership in South Country Co-op
• Other duties as assigned

Qualifications:

• Must be at least 18 years of age
• Minimum 2 years of retail experience, including 1 year in a supervisory or leadership role
• Ability to lift up to 50 lbs repeatedly and work in a fast-paced setting
• Valid ProServe Certificate
• Strong knowledge of wine, spirits, craft beer, and other alcoholic products
• Complete understanding of Alberta Liquor Regulations and Legislations
• Skilled in cash handling, scheduling, and inventory procedures
• Computer proficiency, including Microsoft Word, Excel, and Outlook
• Strong leadership, coaching, and communication skills
• Proven ability to work in a team environment and engage multi-generational teams
• High level of professionalism, integrity, and organizational skills
• Exceptional time management and customer service abilities

Work Schedule:

This position requires full availability, including days, evenings, and weekends.

Why Work with Us?

At South Country Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

• Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards: Recognize and celebrate milestones in your career with us.
• Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization.

South Country Co-op is proud to uphold our brand values: Customer Focused, Build Awesome Teams, and Communicates Effectively. We offer competitive wages, opportunities for career advancement, and potential eligibility for a comprehensive benefits package, based on hours worked.

Internal candidates who apply by Wednesday, October 28, 2026, at 4:00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.