Table Games Floor Supervisor: Lead & Mentor Guests

River Cree Resort & Casino; City of Spruce Grove; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive wage and excellent benefits

Shuttle service from West Edmonton

Participation in Circle of Service program

Exciting team environment

Skilled Management team

Job summary

A premier gaming establishment in Canada is seeking an experienced Floor Supervisor to manage daily gaming operations and ensure compliance with regulations. Candidates must have a passion for service, excellent coaching skills, and experience in the casino industry. The role involves supervising table games, handling guest interactions, and managing minor disputes, all within a lively gaming environment. This position requires the ability to work varied shifts, including nights and weekends, offering competitive wages and excellent benefits.

Qualifications

• 1-2 years experience in the casino industry.
• Minimum 1 year demonstrated experience as Floor Supervisor.
• Experience with table games and procedures.

Responsibilities

• Supervise daily operations of gaming tables.
• Ensure smooth and legal operation of gambling games.
• Assist in enhancing guest experiences.

Skills

Superior service

Confidence in accountability

Engagement skills

Stress management

Customer service

Coaching and mentoring

Communication

Job description

A premier gaming establishment in Canada is seeking an experienced Floor Supervisor to manage daily gaming operations and ensure compliance with regulations. Candidates must have a passion for service, excellent coaching skills, and experience in the casino industry. The role involves supervising table games, handling guest interactions, and managing minor disputes, all within a lively gaming environment. This position requires the ability to work varied shifts, including nights and weekends, offering competitive wages and excellent benefits.