Part Time Dealer Supervisor 2-TIC

Great Canadian Entertainment; Gananoque; On-site; CAD 70,000 - 90,000; Full time

Job summary

Great Canadian Entertainment is seeking a Table Games Manager to oversee day-to-day operations in the Salon/Salon Premium areas, ensuring a safe, welcoming environment and high service standards.

The role involves leading the team, monitoring game integrity, and implementing new table games initiatives while maintaining adherence to company policies.

Qualifications

• Minimum 3 years of leadership experience.
• Minimum 2 years in gaming management.
• Ability to obtain Gaming License.
• Strong communication with stakeholders.
• Proficient in MS Office.

Responsibilities

• Monitor day-to-day table games operations in designated areas.
• Maintain game integrity and monitor cash/value transactions.
• Support performance evaluations and implement new table games initiatives.
• Ensure compliance with licensing laws, health and safety regulations.
• Liaise with other departments and guests to ensure smooth operation.

Skills

Leadership

Team supervision

Communication

Customer service

Education

High School Diploma

Post-secondary education (asset)

Tools

MS Office

Job description

JOB DESCRIPTION

Under the general direction of the Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing and contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary

JOB DESCRIPTION

Under the general direction of the Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing and contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and assists with the implementation all new table games initiatives. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors Dealers in an assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions
• Ensures all players rating is done in precise manner
• Provides input for team member performance objectives and e valuations
• Participates in the implementation of table games strategic plans
• Requests fill/credit issuance as required
• Verifies cash/value transactions pertaining to floats, fills, credits and tips
• Responds to, resolves or escalates issues
• Reports irregularities and suspicious activities
• Assists in allotting player seating and waiting lists
• Maintains a tidy work area
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Manages other initiatives as required

Education And Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset
• Minimum 2 years of experience in gaming management
• Minimum 3 years leadership experience
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office

Work Environment Considerations

• Regular casino environment, standing for long periods of time, some exposure to noise, non-traditional work hours