Supply Chain Support Associate

Federated Co-operatives Limited; Calgary; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Employer-contributed pension plan

Job summary

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis, based in Calgary, AB. The role requires on-site work with a schedule Tuesday–Friday 8:30am–5:00pm and Saturday 8:00am–4:30pm, with potential evenings, weekends and holidays.

You will execute day-to-day supply chain activities, handle inquiries from Retail locations and internal stakeholders, process Retail orders, and assist with ordering processes and tools.

Qualifications

• 3 years of administrative experience in retail/wholesale food merchandise.
• High school education with preference towards a business-related diploma.
• Excellent verbal and written communication skills.
• Comfortable with computers and learning software tools at least at an intermediate level.
• Experience in a call centre would be considered an asset.

Responsibilities

• Execute day-to-day activities with the Supply Chain Support Centre to support Retailers within CRS.
• Field inquiries from Retail locations and internal stakeholders via various channels.
• Receive and process Retail orders and assist with ordering processes and tools.
• Liaise between Retail and internal departments to follow up on inventory and discrepancies.
• Provide general administrative support and data entry as required.
• Provide backup services to Transportation, Distribution Centres, and management as needed.

Skills

Verbal communication

Written communication

Computer literacy

Call centre experience

Team coordination

Education

High school diploma

Job description

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis on our Supply Chain team.

Shift

Tuesday – Friday, 8:30am – 5:00pm & Saturday, 8:00am – 4:30pm

This position requires on-site work and is based in Calgary, AB.

We are looking for an individual to join our team that prides themselves on providing value and service to internal and external stakeholders. If you thrive in a fast-paced environment, this may be the opportunity for you! Please note this position may require working evenings, weekends and Stat holidays.

What You’ll Do

• Execute on day-to-day activities with the Supply Chain Support Centre to best support Retails within the Co-operative Retailing System (CRS).
• Field inquiries from Retail locations and internal stakeholders via various communication channels.
• Receive multiple types of Retail orders and prepare and process the orders.
• Assist Retails with ordering processes, technology, and tools.
• Liaise between Retail and internal departments to follow up on inventory, pack changes, discrepancies, and all other types of inquiries.
• Complete general administrative duties and assist with data entry as required.
• Provide backup services to Transportation, Distribution Centres, and management as required.

Who You’ll Work With

The Team

You will work closely with other Supply Chain Support Associates and have 2 direct reports. This team strives to cultivate a culture of collaboration and proactivity.

The Collaborators

You will work closely with other functions in our Supply Chain business unit and collaborate across the organization with teams such as the distribution centres, retails stores, independent clients, etc.

The Customers

You will demonstrate customer focus while supporting the needs of the whole Co-operative Retailing System (CRS).

Why It Matters

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who You Are

You are looking for a career in Supply Chain and:

• Have 3 years of administrative experience in retail/wholesale food merchandise.
• Have a high school education with preferences towards a business diploma.
• Possess excellent verbal and written communication skills.
• Are comfortable with computers and learning software tools at a minimum of an intermediate level.
• Experience working in a call centre would be considered an asset.

What We Offer

• Competitive wages and an employer-contributed pension plan.
• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.

We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via [e-mail]. All information received will be kept confidential.

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. FCLLP

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with FCL policies.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.