Supply Chain Support Associate

Culture Alberta; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Pension plan

Learning opportunities

Co-operative culture

Job summary

Federated Co-operatives Limited (FCL) is seeking a Supply Chain Support Associate to join our Calgary team. This permanent, full-time role requires on-site work with shift patterns including evenings and weekends as noted.

You will handle day-to-day supply chain activities, process orders, assist with ordering tools, and support collaboration across distribution centres, retail stores, and internal teams. Strong admin experience and communication skills are essential.

Qualifications

• 3 years of administrative experience in retail/wholesale food merchandise.
• High school education with preferences towards a business diploma.
• Excellent verbal and written communication skills.
• Comfortable with computers and learning software tools at a minimum of an intermediate level.
• Experience working in a call centre would be an asset.

Responsibilities

• Execute day-to-day activities with the Supply Chain Support Centre to support Retail locations within the CRS.
• Field inquiries from Retail locations and internal stakeholders via various channels.
• Receive and process Retail orders.
• Assist Retailers with ordering processes, technology, and tools.
• Liaise between Retail and internal departments on inventory, pack changes, discrepancies, and inquiries.
• Complete general administrative duties and assist with data entry as required.
• Provide backup services to Transportation, Distribution Centres, and management as required.

Skills

Verbal communication

Written communication

Computer literacy

Call centre experience (asset)

Education

High school diploma

Job description

Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis on our Supply Chain team.

Shift: Tuesday – Friday, 8:30am – 5:00pm & Saturday, 8:00am – 4:30pm

This position requires on-site work and is based in Calgary, AB.

We are looking for an individual to join our team that prides themselves on providing value and service to internal and external stakeholders. If you thrive in a fast-paced environment, this may be the opportunity for you! Please note this position may require working evenings, weekends and Stat holidays.

What you’ll do

• Execute on day-to-day activities with the Supply Chain Support Centre to best support Retails within the Co-operative Retailing System (CRS).
• Field inquiries from Retail locations and internal stakeholders via various communication channels.
• Receive multiple types of Retail orders and prepare and process the orders.
• Assist Retails with ordering processes, technology, and tools.
• Liaise between Retail and internal departments to follow up on inventory, pack changes, discrepancies, and all other types of inquiries.
• Complete general administrative duties and assist with data entry as required.
• Provide backup services to Transportation, Distribution Centres, and management as required.

Who you’ll work with:
The Team:You will work closely with other Supply Chain Support Associates and will have 2 direct reports. This team strives to cultivate a culture of collaboration and proactivity.

The Collaborators:You will work closely with other functions in our Supply Chain business unit and collaborate across the organization with teams such as the distribution centres, retails stores, independent clients, etc.

The Customers:You will demonstrate customer focus while supporting the needs of the whole Co-operative Retailing System (CRS).

Why it matters:
We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who you are:
You are looking for a career in Supply Chain and:

• Have 3 years of administrative experience in retail/wholesale food merchandise.
• Have a high school education with preferences towards a business diploma.
• Possess excellent verbal and written communication skills.
• Are comfortable with computers and learning software tools at a minimum of an intermediate level.
• Experience working in a call centre would be considered an asset.

What we offer

• Competitive wages and an employer-contributed pension plan.
• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.

November 3, 2026

We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.FCLLP

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with FCL policies.

FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.