Supply Chain Business Analyst

Kelly Services (Canada), Ltd.; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Kelly Services (Canada), Ltd. in Toronto, ON is seeking a Supply Chain Business Systems Analyst for a full-time, 12-month contract.

The role focuses on transforming supply chain operations, optimizing 3PL, and aligning systems and processes across ERP, WMS, and TMS platforms. The ideal candidate has 3–7 years of experience in supply chain roles, strong Excel and analytical skills, and the ability to collaborate across cross-functional teams while supporting process adoption and data validation

Qualifications

• Bachelor's degree required in a related field.
• 3–7 years of experience in supply chain or related roles.
• Experience with ERP platforms (SAP, Oracle Fusion) and WMS/TMS
• Strong analytical, problem-solving, and data validation skills.
• Ability to work across cross-functional teams and manage priorities.

Responsibilities

• Support transformation initiatives for 3PL and supply chain optimization.
• Analyze logistics, warehousing, inventory, and fulfillment processes to identify bottlenecks and gaps.
• Assist with business requirements, process design, and future-state operating models.
• Document end-to-end supply chain processes and maintain SOPs/work instructions.
• Support UAT, data validation, and system integration testing across ERP and logistics platforms.

Skills

Excel

Analytical skills

Project coordination

Education

Bachelor's degree in supply chain management, business administration, operations, engineering, or related field

Tools

SAP

Oracle Fusion

WMS

TMS

EDI

Job description

We're looking for enthusiastic, motivated individuals to join our client’s team as a Supply Chain Business Systems Analyst in Toronto, ON!

In this full-time, 12 month contract role, you’ll help our client with their business needs.

What You’ll Be Responsible For:

Supply Chain Transformation & 3PL Optimization

• Support strategic initiatives to enhance third‑party logistics (3PL) operations and supply chain capabilities
• Analyze logistics, warehousing, customer fulfillment, and inventory management processes to identify bottlenecks, process gaps, and opportunities for improvement
• Assist with business requirements gathering, process design, and future‑state operating model development
• Participate in cross‑functional workshops to improve operational efficiency, service levels, and customer experience
• Coordinate activities across internal stakeholders and external logistics partners to support successful delivery of transformation initiatives
• Support implementation and operational readiness activities for process and system enhancements

Business Process Analysis and Documentation

• Document, analyze, and optimize end‑to‑end supply chain processes, including inbound logistics, receiving, inventory management, warehousing, distribution, transportation, customer fulfillment, and value‑added services
• Develop and maintain standard operating procedures (SOPs), process maps, work instructions, and related business documentation
• Support change management, training, and process adoption initiatives
• Support user acceptance testing (UAT), integration testing, and data validation activities, including defect tracking, issue resolution, and end‑to‑end process validation across supply chain systems
• Validate item, inventory, order, shipment data ensuring accurate data flows across ERP, warehouse management, transportation management, and external partner systems

What We’re Looking For:

• Bachelor’s degree in supply chain management, Business Administration, Operations, Engineering, or a related field.
• 3-7 years of experience in supply chain, logistics, distribution, customer service, order management, operations, or business process improvement roles
• Experience supporting supply chain transformation, process optimization, operational improvement, and/or systems implementation initiatives
• Working knowledge of end‑to‑end supply chain processes, including inventory management, warehousing, transportation, distribution, customer fulfillment, and third‑party logistics (3PL) operations.
• Experience with ERP platforms (SAP, Oracle Fusion, or equivalent), along with exposure to Warehouse Management Systems (WMS), Transportation Management Systems (TMS), systems integrations, and EDI processes
• Strong analytical, problem‑solving, and project coordination skills, with advanced proficiency in Microsoft Excel and experience developing business presentations and reporting materials
• Proven ability to manage multiple priorities, work independently, and collaborate effectively across cross‑functional teams, with excellent communication skills and a continuous improvement mindset

Details:

Schedule: Monday to Friday, 9:00 AM – 5:00 PM (3 days per week in office)

This is for a current vacancy

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known.