Business System Analyst

Kelly; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Kelly in Toronto seeks a highly capable professional to bridge business needs with IT solutions across Finance and Supply Chain. You will own incident management, drive resolution, and collaborate across teams to implement efficient order-to-cash, procure-to-pay, and order management processes.

The role emphasizes leadership, strong communication, and the ability to influence peers and leaders in a fast-paced, matrixed environment.

Qualifications

• Bachelor's degree in IT, business or similar.
• Experience in finance and supply chain functions with EDI understanding.
• Strong written and verbal communication skills.
• Ability to influence peers and leaders and establish relationships quickly.

Responsibilities

• Mission-oriented with ownership mindset and leadership capabilities to drive incident management and resolution.
• Bridges understanding between users and technical teams to identify solutions for business requests.
• Collaborative yet autonomous working style in a matrixed environment.
• Communicates with peers and leaders to influence decisions and relationships.

Skills

Retail/CPG experience

Supply Chain

Order to Cash

Procure to Pay

Order Management

Leadership

Communication

Influence

Collaboration

Business-IT liaison

Education

Bachelor's Degree in IT or Business or similar

Tools

EDI

Job description

Contract Duration: 6 months temp to hire

3 days onsite in downtown Toronto, will move you 4 days/onsite in Jan 2027.

• Bachelors Degree in IT or Business or similar
• Must have retail/CPG experience.
• Finance and Supply Chain functions, EDI, understanding of order to cash, procure to pay, and order management, with a strong focus on supply chain
• Mission-oriented with ownership mindset and leadership capabilities to drive incident management and resolution
• Experience in a fast-paced environment, commitment to execution in a rapidly changing and evolving environment
• Strong written and verbal communication skills
• Ability to communicate with and influence peers and leaders, as well as ability to establish new relationships quickly
• Collaborative, yet able to operate independently; self-motivated/driven yet able to lead and influence in a matrixed environment
• Provides the function of bridging the understanding and perspective gap between users and technical teams. Uses communication, facilitation and interpersonal skills combined with technical and domain knowledge to identify solutions for business requests