Supervisor, Supports & Services

Community Living Prince Edward; Central Ontario; On-site; CAD 86,000 - 89,000; Full time

Job summary

Community Living Prince Edward is seeking a Supervisor, Supports & Services to lead and oversee community supports, including person-directed services. You will coach staff, drive service excellence, and ensure programs meet quality standards and funding requirements, while expanding partnerships and opportunities for people we serve.

The role requires a post-secondary degree/diploma in Human Services and at least four years of developmental services experience, with strong leadership and

Qualifications

• Post-secondary degree or diploma in Human Services; at least four years in developmental services.
• Demonstrated leadership, organizational, time management, and communication skills.
• Knowledge of person-directed planning and community engagement.

Responsibilities

• Lead, coach, mentor, and supervise staff delivering person-directed services.
• Oversee day services, community-based supports, and service innovation.
• Ensure compliance with legislation, accreditation, and ministry guidelines.
• Build strategic partnerships and identify service gaps; expand opportunities.
• Oversee Passport and individualized funding services, ensuring positive outcomes.

Skills

leadership

organizational

time management

interpersonal

communication

Education

Post-secondary degree/diploma in Human Services

Job description

Community Living Prince Edward is a not-for-profit FOCUS accredited organization which advocates for children, youth, and adults with an intellectual disability and their families. Community Living Prince Edward is dedicated to supporting people with intellectual disabilities and their families to explore possibilities, pursue opportunities, make choices, and live the life they chose."

We currently have a Full Time opening for a:

Supervisor, Supports & Services

Reporting to the Director, Supports and Services, the Supervisor will oversee Community Supports and Services

Key responsibilities include

• Lead, coach, mentor, and supervise employees in the delivery of person-directed services that align with organizational values, quality standards, and desired outcomes for the people we serve.
• Provide leadership and oversight of services and supports that enable youth and adults to become active, engaged, and contributing members of their communities.
• Drive service excellence and quality outcomes by ensuring services foster inclusion, independence, employment, volunteerism, skill development, and successful transitions from school to adulthood and community living.
• Oversee the planning, implementation, and evaluation of services, including day services, community-based supports, while ensuring service delivery is innovative, responsive, and aligned with the interests, goals, and aspirations of the people we serve.
• Develop, support, and evaluate employee performance through coaching, professional development, succession planning, and continuous quality improvement initiatives.
• Manage departmental operations, budgets, resources, and service outcomes, ensuring effective stewardship of funding and compliance with organizational, accreditation, and ministry requirements.
• Provide leadership and oversight of Passport and other individualized funding services, ensuring accountability, effective resource utilization, service coordination, and positive outcomes for youth, adults, and families.
• Build and strengthen strategic community partnerships, identify emerging needs and service gaps, develop innovative solutions, lead new initiatives, and expand service opportunities that enhance community participation, inclusion, and choice.
• Ensure compliance with applicable legislation, regulations, ministry guidelines, and sector standards,
• Represent the organization as a leader and advocate through participation on community committees, sector networks, collaborative initiatives, training events, and organizational presentations.
• Contribute to organizational planning and service development initiatives, supporting continuous improvement, innovation, and alignment with Community Living Prince Edward's strategic priorities.

Qualifications:

The successful candidate will have a post-secondary degree or diploma in Human Services or a related field and at least four years of progressively responsible experience in developmental services. They will demonstrate an understanding of the organization’s values, person-directed planning, community engagement, and transitions from youth to adulthood, along with strong leadership, organizational, time management, interpersonal, and communication skills.

If you share our commitment to the provision of responsive and flexible person-centered services, within a work environment which fosters positive labor relations, and strong community partnerships we invite you to submit your resume and cover letter by November 10, 2026. We do not use AI in our screening, accessing or selection process.

Salary range:

$86,000 to $89,000 per annum

Human Resources

67 King Street, , Unit #1

Picton, Ontario, K0K 2T0

E-mail: [e-mail]

Community Living Prince Edward is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise human resources of your need to accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.