Manager, Human Resources

Community Living Hamilton; Hamilton; On-site; CAD 74,000 - 84,000; Full time

Job summary

Community Living Hamilton is seeking a strategic Manager, Human Resources to lead HR programs, policies and business strategies. Reporting to the Director of Operations, you will drive recruitment, performance management, training, benefits, labour relations and safety across the organization.

You will oversee HR and Scheduling teams, collaborate with leaders and union representatives, and ensure policy compliance while maintaining confidentiality and high service standards in a fast-paced

Qualifications

• 5+ years of progressive Human Resources Leadership experience preferable within a unionized environment.
• Developmental Services Sector experience an asset.
• Demonstrated commitment to excellent customer service.
• Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency and fairness.
• Excellent computer skills, in particular with MS Office applications and HRIS.
• Demonstrated ability to work independently and in a self-directed manner in a fast-paced environment while maintaining high standards of accuracy, timeliness and confidentiality.
• Exceptional communications skills: writing, editing, presentation, listening and interpersonal.
• Experience with balanced scorecard approach to strategic planning.

Responsibilities

• Manages all aspects of the Human Resources function, including employee and labour relations, the performance management cycle, attendance awareness and disability management, benefit plan administration and current position descriptions.
• Oversee recruitment and selection of all staff to ensure best candidates and legislative compliance.
• Provide leadership to the Human Resources and Scheduling teams.
• Collaborate with Directors, colleagues and Union Representatives to build relationships.
• Respond to employee inquiries and provide guidance on employment matters.
• Ensure policies comply with current laws and regulations through external resources.

Skills

HR leadership

Communication

MS Office / HRIS

Collaboration

Balanced scorecard

Attention to detail

Education

Bachelor's degree in Business Administration/Labour Relations/HRM

College Diploma in HRM

CHRL certification

Job description

Community Living Hamilton (CLH) is a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We are the region’s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives.

This is an existing Vacancy.
Pay Rate :$74,000 – $84,000

Position Summary

We’re looking for a dynamic Human Resources leader to join our team and provide leadership of our People Resources strategies. We would like to attract someone who has an understanding of the social services sector and is familiar with the trends that shape it. This individual would share our commitment to diversity and inclusiveness, and who has the talent and drive to transform that passion into action.

Reporting to the Director of Operations, the Manager, Human Resources will be responsible for the execution and delivery of high-quality human resources programs, policies, procedures and HR business strategies supporting Community Living Hamilton.

The Manager, Human Resources, Helps Build Great Lives for the people we serve by providing leadership to the Human Resources and Scheduling teams while executing hands‑on human resources functions of the organization. They will have accountabilities including but not limited to: recruitment and selection, performance management, training and development, benefits administration, employee and labour relations, occupational health and safety, WSIB and disability management for Community Living Hamilton.

Responsibilities:

• Manages all aspects of the Human Resources function, including employee and labour relations, the performance management cycle (i.e. goal management, performance appraisals, succession planning), attendance awareness and disability management, benefit plan administration and current position descriptions.
• Experience as an HR Generalist would be an asset to facilitate oversight of all personnel transactions (promotions, transfers, terminations, change in status, change leadership, etc.).
• Oversight of the recruitment and selection of all staff to ensure that the best, competent and qualified candidates are hired, and that the candidates are provided equal treatment and legislative/policy requirements are adhered to.
• Provide leadership to the Human Resources and Scheduling teams
• Strong collaboration skills with the ability to build effective working relationships with all levels of the organization including, but not limited to Directors, colleagues and Union Representatives.
• Responsible for the employee/ labour relation’s function; researching legal issues, preparation of Community Living Hamilton’s position on various issues and delivering responses to the applicable nonunion and union contacts.
• Provide guidance and support to employees regarding all employment related inquiries.
• Responsible for maintaining a connection with outside legal and professional resources to ensure that all employment policies follow current laws and regulations.

Qualifications:

• Bachelors Degree, preferably in Business Administration, Labour Relations or Human Resource Management, Post-Graduate Human Resources Program Studies
• College Diploma/Certificate in Human Resources Management an asset
• Certified Human Resources Leader (CHRL) or CHRL Candidate preferred.
• 5+ years of progressive Human Resources Leadership experience preferable within a unionized environment.
• Developmental Services Sector experience an asset.
• Demonstrated commitment to excellent customer service.
• Demonstrated collaborative approach that values open and honest communication, integrity, respect, consistency and fairness.
• Excellent computer skills, in particular with MS Office applications and HRIS
• Demonstrated ability to work independently and in a self-directed manner in a fast-paced environment while maintaining high standards of accuracy, attention to detail, timeliness and confidentiality concerning sensitive issues in a professional manner
• Exceptional communications skills: writing, editing, presentation, listening and interpersonal.
• Experience with balanced scorecard approach to strategic planning.

THE RIGHT PERSON FOR THIS ROLE WILL BE:

• A strategic thinker who is also capable of end-to-end tactical execution
• Able to communicate a vision clearly, inspire others and delegate effectively to achieve results.
• Innovative and a life‑long learner
• Analytical and capable of integrating and interpreting a variety of data in order to leverage best‑practices and achieve business goals
• A collaborative partner for our organization’s leaders and frontline staff alike
• A good negotiator with strong facilitation and conflict management skills
• A multi‑tasker with the ability to be creative and problem solve – able to execute under deadline pressure
• Committed to personal accountability
• A passionate advocate for people with special needs and their families

The posting closes by 08thNovember 2026 midnight.

Community Living Hamilton is committed to equitable employment practices. Candidates with fluency in a second language are encouraged to note this in their resume.