Supervisor, Operations - Roads/Traffic

whitby; Township of Langley; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

Town of Whitby is seeking a Supervisor, Operations - Roads & Traffic to lead daily road operations within a hybrid work setup. The role focuses on supervising staff, enforcing safety standards, and coordinating maintenance and traffic-related tasks across departments.

You will partner with senior managers to deliver reliable public works services for Whitby’s growing community. The ideal candidate will demonstrate strong leadership, effective communication, and a proactive approach to manage

Qualifications

• Experience leading teams in a complex, unionized environment.
• Ability to set clear expectations and coach employees.
• Strong communication with staff, stakeholders and leaders.

Responsibilities

• Supervise and direct Roads & Traffic staff and crews.
• Provide leadership and guidance to staff; ensure safety and service expectations.
• Review maintenance standards and work plans for staff and contractors.
• Maintain a visible field presence to monitor best practices and accountability.
• Establish clear performance expectations and drive continuous improvements.
• Assist Manager with budget preparation and monitoring for operating and capital needs.
• Prepare reports and correspondence addressing operational issues.
• Prepare and administer contracts, POs, quotations and tenders.
• Respond to public inquiries and complaints; manage after-hours emergencies.
• Ensure compliance with OHSA, Highway Traffic Act, and applicable laws.
• Perform other related duties as required.

Skills

Leadership

Staff supervision

Operational planning

Job description

Our team is highly skilled, passionate about our community, and we care. Let\'s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whit\'s Official Plan has been updated to establish new directions for Whit\'s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let\'s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town\'s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Senior Manager, Operations - Roads & Traffic, or designate, the Supervisor, Operations - Roads & Traffic is responsible for overseeing the daily operation and supervision of the Roads divisions; urban and rural roads, traffic signs and pavement markings and storm water management; including:

• supervising and directing staff;
• providing strong leadership, advice and guidance to staff;
• actively reviewing and establishing maintenance standards and work plans for both staff and contractors;
• maintaining a visible and active presence in the field to observe work practices, reinforce safety and service expectations, coach employees, and ensure consistent accountability for operational results;
• providing dedicated oversight by establishing clear expectations, monitoring performance and productivity, addressing issues promptly, and leading continuous operational improvements.
• assisting the Manager with the preparation and monitoring of the operating and capital budgets;
• preparation of reports and correspondence in response to operational issues;
• preparation and administration of work contracts, purchase orders, quotations and tenders;
• responding to and resolving public inquiries and complaints;
• responding to after-hours emergencies and storm events;
• ensuring that federal, provincial and municipal legislative requirements are adhered to including the Occupational Health & Safety Act, the Highway Traffic Act, etc.; and,
• other related duties as required.

Who You Are

You are a strong leader who motivates and guides individuals and teams and holds them accountable for results. You lead, motivate, and supervise effectively in a complex, unionized work environment. You encourage high performance through empowerment. You are a collaborative problem solver that has experience showing diplomacy and sound discretion navigating through competing priorities and ensuring the perspectives of others are considered.

You use your knowledge and experience in the field coupled with strong communication skills to guide staff and stakeholders. You are a master at juggling deadlines and prioritizing workloads in alignment with the strategic direction of the operation. You evaluate situations, recognize potential -- and potential issues -- and make decisions based on the