Supervisor, Operations - Roads/Traffic

Town of Whitby; Whitby; Hybrid; CAD 127,000 - 145,000; Full time

Benefits offered by this job

Benefits and pension program

Job summary

The Town of Whitby seeks a capable Supervisor, Operations - Roads & Traffic to lead the Roads division, oversee traffic signs and pavement markings, and ensure safe, efficient municipal travel.

Reporting to the Senior Manager, Operations, you will manage staff, set maintenance standards, prepare budgets, respond to emergencies, and maintain compliance with OHSA and Highway Traffic Act. This hybrid role offers a comprehensive benefits package and opportunities to serve the community.

Qualifications

• Post-secondary diploma in Civil Engineering or related discipline.
• Minimum five years progressive supervisory experience in a large work group.
• C.E.T. designation from OACETT preferred.
• Excellent communication skills to liaise with staff, consultants and public.
• Ability to work under pressure to meet deadlines and manage workloads.
• Demonstrated ability to implement organizational change and budget management.

Responsibilities

• Oversee daily operations of the Roads division (urban and rural roads, traffic signs, pavement markings, stormwater).
• Provide leadership, guidance, and accountability to staff.
• Establish maintenance standards and work plans for staff and contractors.
• Monitor performance, safety, and field practices; ensure service expectations.
• Prepare operating and capital budgets; generate reports and contracts; respond to inquiries and emergencies.

Skills

Leadership

Communication

Budget management

Problem solving

Driver's license

Education

Diploma in Civil Engineering

C.E.T. designation (preferred)

Tools

Microsoft Office Suite

Job description

Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Senior Manager, Operations - Roads & Traffic, or designate, the Supervisor, Operations - Roads & Traffic is responsible for overseeing the daily operation and supervision of the Roads divisions; urban and rural roads, traffic signs and pavement markings and storm water management; including:

• supervising and directing staff;
• providing strong leadership, advice and guidance to staff;
• actively reviewing and establishing maintenance standards and work plans for both staff and contractors;
• maintaining a visible and active presence in the field to observe work practices, reinforce safety and service expectations, coach employees, and ensure consistent accountability for operational results;
• providing dedicated oversight by establishing clear expectations, monitoring performance and productivity, addressing issues promptly, and leading continuous operational improvements.
• assisting the Manager with the preparation and monitoring of the operating and capital budgets;
• preparation of reports and correspondence in response to operational issues;
• preparation and administration of work contracts, purchase orders, quotations and tenders;
• responding to and resolving public inquiries and complaints;
• responding to after-hours emergencies and storm events;
• ensuring that federal, provincial and municipal legislative requirements are adhered to including the Occupational Health & Safety Act, the Highway Traffic Act, etc.; and,
• other related duties as required.

Who You Are

You are a strong leader who motivates and guides individuals and teams and holds them accountable for results. You lead, motivate, and supervise effectively in a complex, unionized work environment. You encourage high performance through empowerment. You are a collaborative problem solver that has experience showing diplomacy and sound discretion navigating through competing priorities and ensuring the perspectives of others are considered.

You use your knowledge and experience in the field coupled with strong communication skills to guide staff and stakeholders. You are a master at juggling deadlines and prioritizing workloads in alignment with the strategic direction of the operation. You evaluate situations, recognize potential -- and potential issues -- and make decisions based on the consideration of multiple variables and points of view.

What You Bring To Our Team

As the successful applicant, you will possess:

• A post-secondary diploma in Civil Engineering or related discipline;
• A minimum of five (5) years progressive experience in supervisory role; including utilization of strong management and/or decision making skills, while successfully leading a large work group(s), or equivalent combination of education and experience;
• A C.E.T. designation in good standing from the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is preferred;
• Excellent communication skills in order to establish and maintain effective working relationships with staff, consultants and the general public;
• The ability to work well under pressure to meet deadlines, including organizing and prioritizing workloads;
• A demonstrated ability to effectively implement and/or support organizational change initiatives;
• A demonstrated ability to collaborate and/or support organizational practices such as human resource services;
• Considerable fiscal and budget management skills;
• Intermediate level knowledge of Microsoft Office Suite (Outlook, Word, Excel);
• strong technical, analytical and reasoning skills to ensure accuracy and efficiency within the operations;
• Aa thorough understanding of municipal government, related legislation and industry best practices;
• A valid driver’s license (Class “G”) maintained in good standing.

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

Salary Range/Hourly rate:

$127,432.00 - $144,809.00

Hybrid information:

Hours:

Monday to Friday – 7:30 a.m. to 4:00 p.m. (forty hours per week). Flex and additional hours may be required in order to respond to emergency situations and/or assist with winter control operations.

Closing Date:

October 5, 2026

Vacancy Statement:

Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.

AI Disclosure:

The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position.

Our commitment to Inclusion, Diversity, Equity, and Antiracism

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement

The Town of Whitby is an affirmative action/equal opportunity employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy, pregnancy-related conditions, or any other characteristic protected by law.

Accommodation

The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.