SUPERVISEUR 26/27

The Home Depot Canada; Canada; On-site; CAD 32,000 - 35,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full TI

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot Canada is seeking a Department Supervisor who leads by example, coaching associates to deliver outstanding service while maintaining product knowledge and merchandising standards.

You will manage staffing, provide ongoing feedback, review sales data, and ensure in-stock levels and safety protocols are followed. This role offers growth opportunities and a collaborative team environment in a fast-paced retail setting.

Qualifications

• Excellent organizational and customer service skills.
• 1-2 years experience as a supervisor / leading teams.
• Excellent decision making and problem solving abilities.
• Ability to work a flexible schedule including weekends

Responsibilities

• Lead and inspire associates to deliver exceptional customer service and drive sales.
• Ensure department staffing levels meet business needs.
• Develop, coach and recognize performance with ongoing feedback.
• Review sales reports and coordinate inventory and merchandising to improve results.
• Maintain 100% in-stock levels and organized overhead.
• Resolve customer issues and escalate when needed.
• Communicate store events and promotions in team meetings.
• Enforce safety and asset protection standards.

Job description

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.45 - $25.70