Department Supervisor Full-Time (Contract) - 7022 Sudbury

The Home Depot; Greater Sudbury; On-site; CAD 32,000 - 35,000; Full time

Benefits offered by this job

Health & Dental

Profit sharing

Training & development

Tuition reimbursement

Job summary

The Home Depot in Canada is seeking a dynamic supervisor to lead and inspire associates, ensuring exceptional customer service and strong merchandising. You will coach teams, manage staffing, and drive sales through product knowledge and relationships with customers and peers.

The role requires flexible scheduling including days, evenings and weekends, with a focus on safety, performance feedback, and ongoing training.

Qualifications

• Experience leading teams or supervising associates.
• Excellent organizational and interpersonal skills.
• Strong customer service orientation and problem solving.

Responsibilities

• Lead and inspire associates to build relationships with customers and peers to deliver exceptional service and drive sales.
• Ensure department staffing levels meet business needs.
• Manage performance through development, feedback, and recognition.
• Review sales data and merchandise plans to improve inventory and cross merchandising.
• Maintain stock levels and overhead organization.
• Address and resolve customer issues and escalations.
• Communicate sales events and promotions through briefings and meetings.
• Ensure safety and asset protection standards are followed.

Skills

Customer service

Leadership

Communication

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge

Ensuring department staffing levels meet business needs

Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback

Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales

Maintaining 100% in stock and overhead organizational plans

Investigating, resolving and escalating customer issues as appropriate

Communicating store sales, event and promotional activities through rallies and weekly department meetings

Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.45 - $25.70