SUPERVISEUR 42/78/30

The Home Depot Canada; Lethbridge; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full TI

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot Canada au Canada recherche un superviseur de département en Alberta, Lethbridge, capable de guider les équipiers, de garantir un service client de qualité et de contribuer à des résultats de vente solides.

Vous gérerez le personnel, assurerez la formation et le merchandising, tout en respectant les standards de sécurité. Ce poste exige flexibilité et expérience en supervision, avec des avantages tels que formation et plans d'intéressement.

Qualifications

• Compétences démontrées en leadership et gestion d'équipe.
• Excellentes aptitudes organisationnelles et de service client.
• Bonnes capacités de communication et de résolution de problèmes.

Responsibilities

• Diriger et inspirer les associés pour développer des relations avec les clients, assurer un service client exceptionnel et stimuler les ventes grâce à un merchandising efficace et une connaissance produit.
• Assurer que les niveaux de personnel en magasin correspondent aux besoins de l'entreprise.
• Gérer la performance des associés par le développement, la communication, la reconnaissance et les retours continus.
• Analyser les rapports de ventes et recommander des améliorations sur les stocks, l'organisation et le cross merchandising.
• Maintenir des plans d'inventaire et d'organisation des stocks à 100%.
• Résoudre les problèmes clients et les escalader au besoin.
• Communiquer les activités de vente et d'animation par des réunions d'équipe et des rallies.
• Veiller au respect des standards de sécurité et de protection des actifs.

Skills

Leadership

Customer service

Organization

Communication

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Position Purpose

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams