Plumbing and Electrical Department Supervisor Full-Time - 7062 Clareview

The Home Depot; Canada; Presencial; CAD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental benefits

Profit sharing and stock purchase plan

Paid training and career development

Tuition reimbursement

Shift premium (overnight roles)

Descripción de la vacante

The Home Depot in Canada is hiring a Department Supervisor who will coach and motivate associates, deliver outstanding customer service, and contribute to top-line sales through strong product knowledge and merchandising.

You will lead staffing, performance coaching, and daily operations while ensuring safety, equity, and a positive store atmosphere. Flexible schedule incl. days, evenings and weekends; 1–2 years supervision experience preferred.

Formación

• Experience supervising or leading teams.
• Strong customer service and interpersonal skills.
• Excellent organizational abilities and decision making.
• Flexible schedule including evenings and weekends.

Responsabilidades

• Lead and inspire associates to deliver exceptional customer service and drive sales.
• Ensure staffing levels meet business needs.
• Manage performance with coaching, recognition and feedback.
• Review sales, inventory and merchandising reports to improve results.
• Maintain 100% in-stock availability and organized overhead.
• Resolve customer issues and escalate when needed.
• Communicate store promotions and events through meetings.
• Ensure safety and asset protection standards are followed.

Conocimientos

Leadership

Customer service

Communication

Team supervision

Problem solving

Descripción del empleo

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
10% Shift Premium (Overnight Roles)
The Home Depot Values that inspire team work and comradery amongst department leaders and associates
What you will be doing:
Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
Ensuring department staffing levels meet business needs
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
Maintaining 100% in stock and overhead organizational plans
Investigating, resolving and escalating customer issues as appropriate
Communicating store sales, event and promotional activities through rallies and weekly department meetings
Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:
Ability to work a flexible schedule; including days, evenings and weekends
Excellent organizational, interpersonal and customer service skills
Excellent decision making ability and problem solving skills
1-2 years experience as a supervisor / leading teams