Superintendent, Parts (12-month)

SMS Equipment Inc.; Elkford; Sur place; CAD 110 000 - 120 000; Plein temps

Résumé du poste

SMS Equipment is seeking a Superintendent, Parts to lead the parts order desk, warehouse, and administration in Elkford, BC. This on-site, 12-month temporary role reports to the Operations Manager and focuses on safety, customer service, and inventory control.

Responsibilities include coordinating daily parts activities, scheduling staff, expediting orders, and driving continuous improvement in productivity and waste reduction.

Qualifications

• High school diploma required; 3+ years in parts/warehousing supervision.
• Experience in purchasing, parts operations, or the parts technician field.
• Strong supervisory, organizational, verbal and written communication, problem-resolution, and customer-service skills.

Responsabilités

• Lead daily parts operations, including desk, warehouse, parts administration, and parts sales activities.
• Schedule personnel to meet facility and customer demands.
• Promote safety awareness and enforce safety, parts sales, and customer-service procedures.
• Expedite customer and vendor orders and communicate delivery updates with customers and internal teams.
• Manage parts programs, track exchange inventory, and recommend inventory for new models or customers.
• Review operational measures and implement changes to improve efficiency and reduce waste.
• Train, coach, and develop parts personnel.
• Assist with department cost modelling and other projects.

Connaissances

Supervisory leadership

Logistics coordination

Customer service

Problem solving

Formation

High school diploma

Outils

NDS

Microsoft Office

Inventory systems

Description du poste

Job Category: Manager, Parts/Service Operations

Requisition Number: SUPER007245

• Posted : October 27, 2026
• Full-Time

Locations

Showing 1 location

Elkford
1 Intata Road
Elkford, BC V0B1H0, CAN

Description

SMS Equipment is seeking a collaborative and results-focused Superintendent, Parts (12-month) to lead the parts order desk, warehouse and parts administration functions in Elkford. Reporting to the Operations Manager, this role ensures daily parts activities are completed safely and productively while supporting customer service, parts sales, inventory control, and employee development.

Work Location: Elkford, BC
Salary: $110,00 – 120,000 per year, based on experience Work Arrangement: On-site
Schedule: 5x2

This is a temporary, full-time opportunity expected to last approximately 12 months.

What You’ll Do

• Lead daily parts operations, including the parts order desk, warehouse, parts administration, and parts sales activities within established policies and procedures.
• Schedule personnel and prioritize work to meet facility and customer demands.
• Promote safety awareness and enforce procedures for safety, parts sales, and customer service.
• Expedite customer and vendor orders and communicate delivery updates with customers, the service department, branch teams, shops, manufacturers, purchasers, and logistics personnel.
• Manage parts programs, track component exchange inventory, and recommend additional inventory for new models or customers.
• Review operational measures and implement procedural changes that improve efficiency, productivity, and waste control.
• Train, coach, and develop parts personnel.
• Assist with department cost modelling and control and complete other projects and duties as assigned.

What You Bring

You will bring a high school diploma and 3+ years of proven parts or warehousing supervisory leadership experience , preferably in a large warehouse or industrial environment.

• Extensive training and/or hands‑on experience in purchasing, parts operations, or the parts technician field.
• Highly developed supervisory, organizational, verbal and written communication, problem-resolution, and customer-service skills.
• Good to excellent proficiency with NDS and Microsoft applications, along with familiarity with inventory management systems.

Nice to Have:

• Post-secondary education in a related field.

This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment Requirements

This position is safety sensitive. Candidates may be required to complete:

• Drug and alcohol check
• 5 Year Commercial Driver’s abstract

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible . We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world‑class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.