Style Advisor

Harry Rosen Inc.; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay program

Team bonuses

Employee discounts

Flexible benefits package

Pension and Group RRSP programs

Modern workplace

Support for career goals

Diversity and inclusion culture

Job summary

Harry Rosen Inc. in Edmonton is looking for a Retail Sales Associate who excels in delivering exceptional customer service and building lasting relationships with clients. The ideal candidate will have a minimum of 2 years of retail sales experience, preferably in a luxury environment, and a demonstrated interest in fashion.

The role includes personal sales, merchandising activities, and educating customers on loyalty programs, while being part of a supportive team in a modern workplace with great benefits.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Passion for inspiring repeat business by creating exceptional customer service experiences.
• Demonstrated interest in technology to support retail customer service.

Responsibilities

• Build and develop a clientele that recognizes the importance of superior service.
• Perform personal sales and holistic selling in-store, creating repeat clientele.
• Educate clients about the Club Harry Loyalty program.

Skills

Retail sales experience

Customer service

Teamwork

Technology usage

Job description

Responsibilities

• Build and develop a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.
• Perform personal sales and holistic selling in-store, building relationships with customers and creating repeat clientele.
• Demonstrate an interest in fashion, menswear, and luxury.
• Educate clients on the features and benefits of our Club Harry Loyalty program.
• Participate in merchandising activities and store maintenance.
• Utilize the resources provided to conduct new business‑driving measures and follow up with existing clientele on all aspects of their current needs (e.g., alterations, fittings, dedicated appointments, etc.).
• Prepare for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add‑on sales.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made‑to‑measure (preferred).
• Passion for inspiring repeat business by creating exceptional customer service experiences both online and in‑store.
• Desire to participate in training initiatives and incorporate the skills into daily activities.
• Demonstrated interest in technology and how to use tech innovations to support the retail customer‑service function.
• Ability to work effectively as part of a team.
• Preferred 2–5 years of Retail Clothing/Footwear experience.

Perks and Benefits

• Competitive pay program – no limit on your earnings; the more you sell, the more you earn.
• Opportunities to additionally earn monthly and annual team bonuses.
• Best‑in‑industry discounts and special purchase opportunities.
• A comprehensive flexible benefits package.
• Pension and Group RRSP programs that grow with you.
• A modern, digitally advanced workplace.
• A coach committed to supporting the achievement of your personal career goals.
• A culture that is rich and diverse, fostered through an internal Diversity, Equity & Inclusion Council.
• An employer that values internal growth and promotion and is committed to succession planning for your future.

Equal Opportunity & Accommodation Statement

Harry Rosen Inc. is committed to ensuring that our environment is barrier‑free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at [e-mail] with details.