Student Life Assistant

NAIT International; Edmonton; Hybrid; CAD 25,000 - 33,000; Part time

Benefits offered by this job

12% in lieu of statutory holidays and

Vacation pay

Benefits and perks focusing on health

Job summary

NAIT is hiring a casual Customer Service Representative I to support Student Life, with duties spanning social media content creation, event support, and volunteer program coordination. The role may require days, evenings and weekends, and integration with AUPE terms.

Salary ranges are noted and benefits exist. The position is within the Student Life team at NAIT, focusing on enhancing the student experience and community engagement, under a casual contract ending by Apr 30, 2027 with potential

Qualifications

• Completion of grade 12 or equivalent combination of education and experience.
• Related certificate(s).
• Some experience in retail or customer service environment.
• Must be a current NAIT student in good academic standing.
• Applicants with education credentials earned outside of Canada should have credentials evaluated by WES/IQAS/CES.

Responsibilities

• Create engaging social media content through filming, editing, photography, graphic design, and content development.
• Support the delivery of mentorship and student engagement events.
• Assist with the Student Life Volunteer Program by creating, updating, and organizing resources for the VOME library.
• Report student feedback, concerns, or service issues to a supervisor.
• Perform other related duties as required.

Skills

Social media content creation

Administrative skills

Retail or customer service experience

Ability to lift up to 18 kg

Education

Grade 12

Related certificate(s)

Tools

Computer software and electronic systems

Job description

Ready to start your next chapter with NAIT? At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

This is a casual opportunity ending on or before April 30, 2027, with the possibility of extension. As a valued member of the Student Life team, the Student Life Assistant plays a key role in designing, coordinating, and delivering programs and services that enhance the student experience, foster engagement, and support institutional student success initiatives. Individuals may be required to work days, evenings and/or weekends.

Key Responsibilities

• Create engaging social media content through filming, editing, photography, graphic design, and content development, while helping showcase student life initiatives online.
• Support the delivery of mentorship and student engagement events, including information booths, Treat Trolleys, Service Fairs, event setup, and participant engagement.
• Assist with the Student Life Volunteer Program by creating, updating, and organizing resources for the VOME library and supporting volunteer engagement initiatives.
• Report student feedback, concerns, or service issues to a supervisor.
• Perform other related duties as required.

Skills & Abilities

• Experience with social media content creation and operations.
• Good understanding of applicable computer software and electronic systems.
• Good knowledge of administrative best practices.
• Ability to lift up to 18 kg (40 lbs.)

Qualifications

• Completion of grade 12 or equivalent combination of education and experience.
• Related certificate(s).
• Some experience in retail or customer service environment.
• Must be a current NAIT student in good academic standing.
• Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Classification – Customer Service Representative I

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration: Refer to the salary range noted on this posting, plus 12% in lieu of statutory holidays and vacation pay. The compensation range for this job posting is : $17.85 - $23.99.

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s. NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada. NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion.

People make NAIT Great - and at NAIT, people truly matter. We’re committed to creating a workplace that fuels passion, values inclusion, supports wellbeing, and encourages continuous growth. Our culture is grounded in respect, collaboration, creativity, celebration, and accountability. When you join NAIT, you become part of a community dedicated to making a meaningful difference for students, colleagues, industry partners, and the broader community. If you’re looking for purposeful work in a supportive environment, we’d love to meet you.