Administrative Support II (Casual), International Student Experience

NAIT (Northern Alberta Institute of Technology); Edmonton; On-site; CAD 29,000 - 38,000; Part time

Job summary

NAIT is seeking an International Administrative Assistant under the International and Intercultural Community Centre (IICC) to support international and newcomer students. The role reports to the International Project Coordinator and helps build a friendly, safe, and healthy campus community.

Responsibilities include front desk coverage, guiding students to services, updating the Campaigner newsletter, and scheduling appointments with International Student Specialists.

Qualifications

• Completion of Grade 12.
• Currently enrolled at NAIT as a student and will be enrolled in Fall 2026 and Winter 2027 semesters: be in good academic standing.
• Equivalences may be considered.

Responsibilities

• Provide administrative support and assist students to create a positive student community.
• Assist with training and support with the IICC front desk volunteers.
• Connect students to different services at NAIT when appropriate.
• Support front desk coverage at the IICC including answering and triaging inquiries and directing students to service areas.
• Update current events and announcements in the Campaigner newsletter sent bi-weekly.
• Direct students to the correct resources and assist them in booking appointments with International student specialists.
• Manage and schedule drop-in appointments for International Student Specialists.

Skills

Customer service

Organizational skills

Time management

Interpersonal communication

NAIT campus involvement

Intercultural understanding

Engage with peers in community spaces

Education

Grade 12

NAIT student (Fall 2026 & Winter 2027)

Equivalences may be considered

Tools

Ookslife

Canva

Microsoft Word

Excel

Forms

PowerPoint

OneDrive

SharePoint

Teams

Appspace

Campaigner

Job description

This position is limited to NAIT students only.

This is a casual opportunity ending on or before April 30, 2027, with the possibility of extension. Scheduled hours will vary, ranging from 7 to 15 hours per week.

NAIT’s Promise to Students includes the provision of a positive student experience that encompasses students’ mental, emotional, and physical well-being and defines success broadly. We prepare students to succeed in meaningful careers, find employment in their chosen field and have the skills necessary to have an immediate impact. As part of the International and Intercultural Community Centre (IICC), the International Front Desk Administrative Assistant supports student learning and development by creating a friendly, safe, and healthy community for international and newcomer students. Reporting to the International Project Coordinator, the International Administrative Assistant supports International Students in their journey of cultural transition to Canada and NAIT.

Responsibilities

• Provide administrative support and assist students to create a positive student community.
• Assist with, training, and support with the IICC front desk volunteers.
• Connect students to different services at NAIT when appropriate.
• Support front desk coverage at the IICC. Duties and tasks include answering and triaging inquiries, directing students to different service areas, tracking inquiries, and performing other front desk tasks as needed.
• Update current events and announcements in the Campaigner newsletter sent to students on a bi-weekly basis.
• Direct students to the correct resources and assist them in booking appointments with International student specialists.
• Manage and schedule drop-in appointments for International Student Specialists.

Skills & Abilities

• Demonstrated experience in customer service and knowledge of NAIT services and locations.
• Demonstrated strong student leadership, organizational skills, time management skills, and interpersonal communication skills.
• Demonstrated NAIT campus involvement and understanding of international student experience and needs.
• Demonstrated intercultural understanding and awareness.
• Familiarity with using Ookslife, Canva, Microsoft Word, Excel, Forms, PowerPoint, OneDrive, SharePoint, Teams, Appspace and Campaigner is an asset.
• Ability to engage with peers in a community space.

Qualifications

• Completion of Grade 12.
• Currently enrolled at NAIT as a student and will be enrolled in the Fall 2026 and Winter 2027 semesters: be in good academic standing.
• Customer Service or Administrative experience an asset.
• Equivalences may be considered.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Classification – Administrative Support II

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

Remuneration

Refer to salary range noted on this posting, plus 12% in lieu of statutory holidays and vacation pay. Note: Remuneration for part-time positions will be pro-rated based on FTE (full-time equivalent). The compensation range for this job posting is : $20.79 - $27.91.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at [e-mail].

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.