Student Experience Coordinator

EF (Education First); Vancouver; On-site; CAD 23,000 - 32,000; Part time

Job summary

EF International Language Campus in Vancouver is seeking a part-time Student Services Coordinator to support student engagement and success. You will work with student groups to develop and coordinate programs, encouraging engagement and retention, with events and after-hours coverage as needed.

The role runs 15–20 hours per week, four days a week, on a one-year term starting September 29, 2026, with compensation at $20/hour.

Qualifications

• Experience with student services or student support is preferred.
• Excellent written and oral communication skills in English.
• High attention to detail and strong customer service orientation.
• Flexible and able to thrive in a fast-paced environment.

Responsibilities

• Coordinate and assist with major on- and off-campus student events.
• Support key programs such as New Student Orientation and Graduation.
• Lead presentations to groups of students when needed.
• Promote student life events via social media and campus communications.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

Attention to detail

Customer service

English fluency

Job description

The Opportunity

The Student Services Coordinator (part-time) will support initiatives and activities related to student engagement and success at EF International Language Campus, Vancouver. In addition, the Student Services Coordinator will work directly with student groups to develop, implement and coordinate programs, with a goal of encouraging a higher level of engagement and ultimately retention to graduation. This position involves responsibilities for campus events and occasional work on weeknights and weekends.

Position Details:

This is a part-time, fixed term position (1 year term). The Student Services Coordinator is required to work 15-20 hours per week, 4 days per week. In addition, the Student Services Coordinator will take (on a weekly, rotating basis) the campus emergency phone.

• Hours of work: part-time, 15-20 hours per week
• Days of work: 4 days per week
• Term: 1 year contract (with possibility of extension)
• Compensation: $20/hour
• Start Date: September 29th, 2026

Values and skills:

• You believe in global education and embrace cultural diversity
• You insist on the highest service standardstodeliver a meaningful and impactful student experience
• You are a team player and can work cross-functionally and collaboratively
• You thrive under pressure and enjoy a fast-paced work environment

Responsibilities:

• Coordinates and assists with all major on and off-campus focused events
• Support key departmental programs such as New Student Orientation, Graduation, student mentorship
• Is comfortable leading presentations in front of large groups of students
• Lead the promotion of student life events using social media channels, print material, and other forms of appropriate communication to the campus community
• Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the school’s mission
• Serves as an advisor for students
• Welcome students in the mornings, assist with student inquiries
• Cultivate and maintain good working relationships with staff, faculty, and students
• Administrative coverage for campus student services based needs
• Holds the emergency phone (rotated between staff members, weekly) to respond to after-hours incidents as needed

Qualifications & Requirements:

• Experience with student services or student support is preferred
• Be skilled in Word, Excel, PowerPoint
• Have excellent communication skills, written and oral
• Have high attention to detail
• Fluency in English; fluency in an additional language is preferred but not required
• Proven track record and commitment to outstanding customer service
• Flexible approach to work and able to maintain composure in a fast-paced environment.
• A high-energy and enthusiastic individual who thrives under pressure, takes initiative, troubleshoots and prioritizes tasks when operating on tight deadlines.
• Personable, persuasive, and a strong influencer, with the ability to cultivate and maintain relationships.
• Collegial attitude and able to work collaboratively across teams and campuses
• Entitled to legally work in Canada for the duration of the position