Streetwear Retail Supervisor — Elevate Customer Experience

Clear Destination Inc.; Oshawa; On-site; CAD 40,000 - 42,000; Full time

Job summary

JD Sports Oshawa City Centre is seeking a Supervisor to lead our retail team. You will deliver an outstanding customer experience, manage daily store operations, schedule staff, and monitor inventory to ensure smooth performance.

The role requires at least 2 years of retail management or keyholder experience, a passion for streetwear, and the ability to coach and develop sales associates. Flexible availability including nights, weekends, and holidays is preferred.

Qualifications

• Minimum 2 years of retail management or keyholder experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team focusing on delivering outrageous experiences to the community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Delivering sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share expertise of products and trends to fit customer needs.

Skills

Retail management

Team coaching

Customer experience

Sales KPIs

Store operations

Leadership

Financial analysis

Streetwear knowledge

Communication

Job description

JD Sports Oshawa City Centre is seeking a Supervisor to lead our retail team. You will deliver an outstanding customer experience, manage daily store operations, schedule staff, and monitor inventory to ensure smooth performance.

The role requires at least 2 years of retail management or keyholder experience, a passion for streetwear, and the ability to coach and develop sales associates. Flexible availability including nights, weekends, and holidays is preferred.