Strategic Technical Account Manager, Industrial Processing

Arrow Machine And Fabrication Group; Woodstock; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Health benefits

RRSP match

Life and travel insurance

Attendance bonus

Profit sharing

Job summary

Arrow Machine and Fabrication Group is seeking a Hybrid Account Manager to own strategic industrial processing accounts, drive growth, and manage RFQ-to-PO cycles for high-value projects. You will collaborate with engineering, operations, and supply chain to protect margins and expand opportunities.

The role requires 5+ years in technical sales/estimation within engineered-to-order manufacturing, with a proven quota of $5M+ and strong cost-estimating skills.

Qualifications

• 5+ years of progressive experience in technical sales, applications engineering, estimating, or program management within a custom/manufacturing environment.
• Demonstrated track record of carrying and achieving a quota of $5M+ in annual bookings, with direct ownership of customer accounts.
• Hands-on experience preparing manufacturing cost estimates from drawings and specifications, including routings, cycle times, and material yields.

Responsibilities

• Own the customer relationship across assigned strategic and target accounts — from buyers and engineers up to plant managers and executive sponsors.
• Conduct routine on-site visits and technical reviews to identify new opportunities and expand wallet share.
• Develop and execute account growth plans with a 12-month pipeline and aligned value proposition.
• Lead end-to-end RFQ process and convert quotations to purchase orders within target timelines.

Skills

Negotiation

CRM proficiency

Customer relationship

Communication

Education

Post-secondary engineering/technical degree

Tools

ERP/MRP systems

CRM platforms

Excel

Job description

Arrow Machine and Fabrication Group is seeking a Hybrid Account Manager to own strategic industrial processing accounts, drive growth, and manage RFQ-to-PO cycles for high-value projects. You will collaborate with engineering, operations, and supply chain to protect margins and expand opportunities.

The role requires 5+ years in technical sales/estimation within engineered-to-order manufacturing, with a proven quota of $5M+ and strong cost-estimating skills.