Strategic Multifamily Accounts Manager

Trail Appliances; Surrey; On-site; CAD 85,000 - 110,000; Full time

Job summary

Trail Appliances is seeking a Multifamily Key Account Manager to grow strategic relationships with residential developers, GCs, and multifamily builders in Surrey, BC. This onsite role focuses on securing appliance business across new construction projects from planning through completion.

You will balance new business development with growing existing accounts, manage full lifecycle client relationships, and engage key decision-makers to position Trail Appliances as the preferred partner in a

Qualifications

• Proven ability to build and maintain relationships with developers, builders and industry partners.
• Strong consultative sales approach with a track record of exceeding targets.
• Excellent organizational and time management skills for managing multiple projects.

Responsibilities

• Meet and exceed sales and revenue targets within assigned permits and territory.
• Generate business by visiting customer offices and building sites, and contacting builders, developers, designers and other industry contacts.
• Prospect and develop new accounts while maintaining sales within existing accounts, to achieve monthly targets.
• Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up, generating residual, repeat, and referral business.
• Facilitate solutions to customer inquiries and issues promptly and professionally.
• Provide clients with accurate and timely product specifications.
• Act as a “go to” for all accounts and build relationships by delivering exceptional service.
• Organize time logically and efficiently to maximize daily sales output.

Skills

Relationship building

Consultative selling

Target achievement

Customer service

Organizational skills

Communication

Multilingual capabilities

Cross-functional collaboration

Job description

Trail Appliances is seeking a Multifamily Key Account Manager to grow strategic relationships with residential developers, GCs, and multifamily builders in Surrey, BC. This onsite role focuses on securing appliance business across new construction projects from planning through completion.

You will balance new business development with growing existing accounts, manage full lifecycle client relationships, and engage key decision-makers to position Trail Appliances as the preferred partner in a