Strategic Multifamily Account Manager

Trail Appliances BC; Surrey; On-site; CAD 80,000 - 110,000; Full time

Job summary

Trail Appliances BC is seeking a Multifamily Key Account Manager to build and grow strategic relationships with residential developers, GCs, and multifamily builders across new construction projects such as condominiums and townhomes.

This proactive, relationship-driven sales role engages key decision-makers early, influences product specs and purchasing decisions, and positions Trail Appliances as the preferred partner from planning through completion.

Qualifications

• Excellent relationship builder.
• Consultative sales approach.
• Proven track record of exceeding targets.
• Strong customer service skills.
• Excellent organizational skills.
• Great communicator - verbal and written.
• Fluency in Mandarin, Cantonese, Farsi or Punjabi is an asset.

Responsibilities

• Meet and exceed sales and revenue targets within assigned permits and territory.
• Generate business by visiting customer offices and building sites, and contacting builders, developers, designers and other industry contacts.
• Prospect and develop new accounts while maintaining sales within existing accounts to achieve monthly targets.
• Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up.
• Facilitate solutions to customer inquiries and issues promptly and professionally.
• Provide clients with accurate and timely product specifications.
• Act as a go-to for all accounts and build relationships through exceptional service.
• Organize time logically to maximize productivity and daily sales output.

Skills

Relationship building

Consultative sales

Target achievement

Customer service

Organizational skills

Verbal & written communication

Multilingual (Mandarin Cantonese Farsi

Job description

Trail Appliances BC is seeking a Multifamily Key Account Manager to build and grow strategic relationships with residential developers, GCs, and multifamily builders across new construction projects such as condominiums and townhomes.

This proactive, relationship-driven sales role engages key decision-makers early, influences product specs and purchasing decisions, and positions Trail Appliances as the preferred partner from planning through completion.