Strategic Health & Wellness Communications Director

ZENO Group; Toronto; On-site; CAD 110,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Headspace subscription

Vacation and holidays

Tuition assistance

Job summary

Zeno Group in Toronto is seeking a Senior Account Director, Health & Wellness to lead integrated healthcare communications programs across biotech, consumer health, medical devices and related areas. You will work with clients and cross-functional teams to translate strategy into measurable programs and grow key relationships.

You will mentor teams, manage budgets, and drive strategic counsel with senior stakeholders, delivering business value through bold, narrative-driven campaigns.

Qualifications

• 10+ years of experience in public relations, communications or related fields within an agency or similar environment.
• 5+ years of experience in Healthcare communications.
• Experience leading healthcare communications programs within complex or regulated environments.
• Strong understanding of biotech, pharmaceutical, consumer health and/or medical device sectors, including relevant market dynamics and industry trends.
• Ability to translate complex scientific, business and regulatory information into clear communications strategies and compelling narratives.
• Demonstrated success counselling clients and building trusted relationships with senior stakeholders.
• Experience developing integrated communications strategies and leading programs across multiple disciplines.
• Experience identifying opportunities to grow client relationships and contributing to new business efforts.
• Strong account and financial management skills, including experience managing budgets, scopes and resources.
• Strong writing, storytelling and presentation skills, including experience presenting strategic recommendations to clients.

Responsibilities

• Health Communications Strategy & Client Leadership: Lead integrated communications strategies that connect client business priorities with stakeholder needs and measurable outcomes across complex healthcare environments.
• Industry Expertise & Strategic Counsel: Serve as a trusted client advisor, applying knowledge of healthcare markets, regulatory considerations and communications trends to develop thoughtful recommendations and navigate evolving challenges.
• Integrated Communications Leadership: Lead cross-functional teams across disciplines, helping translate strategy into cohesive programs and ensuring strong collaboration and execution.
• Client Growth & Business Development: Identify opportunities to expand existing client relationships, introduce new capabilities and contribute to new business efforts across the Health & Wellness practice.
• Account & Financial Management: Oversee account performance, budgets, forecasting, resources and deliverables while supporting strong client service and sustainable business performance.
• Team Leadership & Talent Development: Lead, mentor and develop team members while fostering a collaborative and inclusive environment where people can learn, grow and do their best work.
• Innovation & Industry Insights: Stay informed on emerging healthcare, communications and cultural trends, bringing forward ideas and approaches that strengthen client programs.

Skills

Public relations

Healthcare communications

Client leadership

Strategic counsel

Job description

Zeno Group in Toronto is seeking a Senior Account Director, Health & Wellness to lead integrated healthcare communications programs across biotech, consumer health, medical devices and related areas. You will work with clients and cross-functional teams to translate strategy into measurable programs and grow key relationships.

You will mentor teams, manage budgets, and drive strategic counsel with senior stakeholders, delivering business value through bold, narrative-driven campaigns.